Complaint Rating:

Company information:
CICredit Monitoring
Milwaukee, Wisconsin
United States

This company started making unauthorized double-charges for a credit monitoring system. For me it is $23.90 per month. (11.95 per service.) I have no idea who this company is and how they were able to obtain my credit card number. I have a phone number, but it is difficult to get through to them on the phone. They want a lot of personal information over the phone which I will not give them. My credit card advised me not to give them any more information. My credit card is disputing the charges. CIC will hang up on you on the phone, when you question who they are and how they obtained information. They will not allow you to cancel over the phone. It is very frustrating, because I feel like there is little I can do to stop this fraud. I heard that this can start from requesting a free credit report, but that is not the case with me. I did not request anything when these charges started. Beware! Check your credit card statements!