Complaint Rating:

Company information:
Ultra Lean Green
United States
ultralean.secureonlineorder2.com

I ordered the "free trial" of this product only to be charged $69.87 a few days later. No mention of this was made upfront, and it's nowhere to be found on the main website. When I called the numbers on the site, the mailbox was full. It all seems very fishy. I left a message with the "corporate office" and I'm also sending a letter.

Their terms and conditions claim: "MONEY BACK GUARANTEE: IF AT ANY TIME YOU ARE UNSATISFIED WITH OUR PRODUCT, CONTACT US AT 866-540-9633 AND WE WILL GIVE YOU A 100% REFUND."

Which they better deliver on. I am asking for a refund, especially since I never authorized this charge. "To return a product or request a refund, please contact Customer Service at 866-540-9633. Send to: Attention: Returns Department PO Box 1158 Pleasant Grove, UT 84062 866-540-9633."

I will let you know how this works out.