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Ultimate DVD Shop Complaints - Scam artists!

Review all Ultimate DVD Shop complaints

Ultimate DVD Shop

Posted: 2007-11-09 by Becky Spierer [send email]
Scam artists!
Complaint Rating:  100 % with 21 votes
Company information:
United States
www.ultimatedvdshop.com

What else can I say but... I got scammed from this company! This company, somehow, is "slipping through the cracks" on frauding Americans! I ordered a DVD set September 13, 2007, and when I finally received the package on November 8, 2007, instead of the DVD's, there were magazines used as a "filler"!! I singed for the package and opened it in front of my mailman, and he laughed and said "You just got scammed!!!" I used the "live-chat" they offer and I'm still not really sure if they even work for the Ultimate DVD shop. I even tried the phone number, and no one ever called me back! What I was told, was that I will be refunded my money in 6-12 days, but NOT including the shipping. So, I guess this is how they make their money... off of shipping costs!! If you're reading this... please use this as a warning... DO NOT ORDER FROM THEM!!! This has been nothing but a headache, and I'm still not sure if I'll ever see my money again!!!
Comments United States Scam & Fake Checks
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Comments

329 days ago by Jaime Henke [send email]
Ultimate DVD shop ripped me off for $168!!! I don't know what to do!
323 days ago by Lee Gum [send email]
I got ripped off the same way as the fellow above. DO NOT DEAL WITH THESE PEOPLE. Also, be careful of anyone selling the "complete 116 shows" by anyone. There are 3 other scammers that I know of. I see Amazon took them off their site. Must have been lots of complaints.
309 days ago by Anthony Dephillip [send email]
Ultimate DVD Shop is a complete scam. they ripped me off for $143. i doubt I will ever see that $ again.

I received no confirmation e-mails, No returned calls or e-mails from their so called customer service, the phone message is a fake which leads you along and just disconnects and the end. If anybody has run into the same problem with these bastards and figured out how to get your $ back, Please give me a shout. So much for internet security. I'm going back to stores. Peace and happy Holidays!
306 days ago by Sheilacantrell [send email]
I Got ripped to, but for $198.00 bucks, does anyone even know the location of this place? If so I would really appreciate knowing. Im gonna report these people to the proper authorities, if I can get a little more info on them. I cant even get them to respond to me, and Ive search everywhere for more info. Any info would be appreciated. Happy Holidays.
305 days ago by Trwrn21 [send email]
I just want to say that if you paid with a credit card you need to get a new card. I canceled my order, we will see what happens. I talked to the online staff(ha) and they said they where based out of Miami, Fl, and i dont think so. Due to the mispelled words from the online person. The web site is not sucure as well.
305 days ago by Another Scammed Customer [send email]
This company is definately scamming people! Do NOT use them. I ordered a dvd about 2 months ago and I have left numerous voicemails (on some strange recording) and sent emails, etc. Hey, the person who got some kind of refund, how did you go about doing that? THey already charged my VIsa $170 AND I pretty much know now I will get nothing. Any info will help. And I am going to try to bring them down! They are probably drug dealers!!!
302 days ago by C Dockery [send email]
I found this company on the internet .I got scammed ! I ordered a DVD set December 10, 2007 and was told I would receive an email confirming my order within 48 hours which I have not received. I have tried the customer service phone number on more then on occasion and get sent to another line then it rings a few times and informs me all service reps are busy and tells me to leave a message which I have did sereval times and no one has retuen my calls. I also tried to go back to the web site and email customer service no one returns my emails either.DO NOT ORDER FROM THEM! I hope the Better Business Bureau can help to stop these crimnals!!!!!!!!
301 days ago by Tre Ellis [send email]
Oh no. I ordered two items and paid $156.77 and cannot get a hold of them. I am so sad. They DID just get on their live chat feature and give me a tracking number for the Canada post... and there appears to be such a site and they show they rec'd my order. But this site is wierd too and has no info re: arrival date. Damn! How unnerving. Will let you know if I get anything!!!
301 days ago by Tre Ellis [send email]
Ok. So, there is not ALOT we can do. But we can do something. I contacted an IT expert to see who issued their secure certificate and also who hosts their site.

Next, we should all get in contact. Since together the fraud is in excess of $1500 we can have the police investigate, possibly.

THEN, we should each call our credit card companies to put them on notice that they are conducting fraudulent business.

As I get more ideas, I will continue to act on them. This is all I could come up with in the last 20 minutes.

Anyone who wants to get in on helping be bring down these bastards, please email me. Happy Holidays. Tre
300 days ago by Randolph Badger [send email]
I wish I had seen this site like most of you do. I did not order from Ultimate dvd, but I did order from dvd Donkey and got ripped off for $174.92. These companies are all the same company (Ultimatedvdshop, dvddonkey.com, dvdplanet.org) They have ripped off thousands of dollars from a lot of people. I used a bank card and cannot get my money back once it has been deposited into another bank. So please people do what I have and file a complaint with the Better business bureau, I also filed a complaint with IC3 (Internet Crime Complaint Center) with the FBI, and the Post Master General because this falls under mail fraud. None of us will ever get our money back but we must do everything we can to stop these guys from ripping off any more people. Don't let this get your Christmas down.
299 days ago by Vladimir [send email]
I have purchased some DVDs from these guys in the amount of 152.98, they have deducted 160.12 from my VISA card. No confirmation on my order, no response, no DVD. Its neccessary to take proper measures against this company, If you have any ideas on how to procceed, please contact me ASAP.
299 days ago by Kim Menaker [send email]
Add me to the scammed list. I ordered the complete Red Green set, and never received a confirmation email. I finally got a hold of someone on Thursday night who said I would receive it any day. When I spoke with someone on the chat, they gave me a tracking number for canada post, which said it shipped Friday. I'm down $160!! I'm calling my cc company tonight!!!
298 days ago by James V. Koch [send email]
I was scammed by ultimatedvdshop.com for $98.28 for a DVD box set. Cleverly, their web page contains a false e-mail and a false telephone number. No address.
290 days ago by Susan Hill [send email]
I was also scammed. My credit card company is going after these people. thanks to whoever posted about getting another card number. great idea. susan
287 days ago by Beverly Short [send email]
I have to say that I must be one of the lucky ones. I ordered a DVD on November 25th, but never received a confirmation of any type. After 3 weeks I was really worried and tried to use the "Live Chat" to no appeal. I called the company that actually took the money from my account and they gave me a phone # to call which I did. I was told at the time they have about 5 other company names. I was told by the credit card company that took the money they would refund my money if I did not receive the merchandise in a few weeks. I called the number which was actually the "Donkey DVD" company and left a message.After leaving a message and no rely from them a week later one night I decided to try the "Live Chat" again. That night some actually replied. After a lot of checking on their part they gave me a order # and a Canadian Postal tracking #. This by the way did not tell me squat! Then one day a full month later the DVD's were delivered by my mail lady. Boy, was I happy! This was after all a Christmas gift for my husband and I was only out $50, not as much as some of you have obviously been, but still $50 is a lot of money to me. Just this week I received 3 emails from them, 2 are confirmations and one saying the DVD's have been shipped! They were all 3 dated December 26th! I don't quit know what to make of these people but I will not give them anymore of my money. I know now I'm extremely lucky to have received my merchandise and won't take that chance again.
285 days ago by Nancy Hinkebein [send email]
I have contacted the motion picture association because they are violating the copyright laws. I talked to a live chat person that said that they are taped off of the tv, but they claim this is legal. If anyone receives any copies of the merchandise that they ordered and it is a bootleg copy they should contact them as well
277 days ago by Judy Dillon [send email]
I agree with all the complaints I have read above. And I am very sorry to hear that the DVDs are bootleg copies. Mine, too, is a Christmas present for my husband. It is now January 10th, 2008 and we have not received the DVDs. Ditto on the live chat and the Canada Post. Anyone else should heed these warnings... do NOT order from these people.....!!!!!!!
271 days ago by Dwayne [send email]
I am glad I read this so I did not place an order.

Their domain is hidden from finding who owns it so it is a real scam.

Check this out...
Registrant:
Contactprivacy.com
96 Mowat Ave
Toronto, ON M6K 3M1
CA

Domain name: DVDDONKEY.COM

Administrative Contact:
contactprivacy.com, dvddonkey.com@contactprivacy.com
96 Mowat Ave
Toronto, ON M6K 3M1
CA
+1.4165385457
Technical Contact:
contactprivacy.com, dvddonkey.com@contactprivacy.com
96 Mowat Ave
Toronto, ON M6K 3M1
CA
+1.4165385457

This domain's privacy is protected by contactprivacy.com. To reach the domain contacts, please go to http://www.contactprivacy.com and follow the instructions.

If everyone that got scammed goes to the contact page and registers an email to them MAYBE something will get done???
271 days ago by Dwayne [send email]
More information - the contact privacy site is owned by TUCOWS so if you contact them also maybe they will remove it from their protection list since they are a scam...

[Querying whois.tucows.com]
[whois.tucows.com]
Registrant:
Tucows.com Co.
96 Mowat Ave.
Toronto, ON M6K 3M1
CA

Domain name: CONTACTPRIVACY.COM

Administrative Contact:
Admin, Domain domain_management@tucows.com
96 Mowat Ave.
Toronto, ON M6K 3M1
CA
+1.4165350123
Technical Contact:
Admin, Domain domain_management@tucows.com
96 Mowat Ave.
Toronto, ON M6K 3M1
CA
+1.4165350123
268 days ago by Carry Sims [send email]
I wish this site showed when I made my order. I did not see this site until I was doing some research to find out where my DVD's are, I am very angry. It's unbelievable that this company is allowed to continue business. I don't know what to do now either, I went through the exact same routine as everyone else, I did get a reply from the live chat, stating they would look into it, but have not heard anything since. I ordered my DVD's on 12/4 and it's 1/19/08 and have received nothing. I'm going to try and go through my bank to get my money back.

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