Complaint Rating:

Company information:
Trading Planet LTD
Unit 5, Mill Road Industrial Estate
Linlithgow, Lothian, Scotland
United Kingdom
Phone: 0011 44 2031399027

On 7.7.09 I ordered a 15 day risk free trial of slimming pills. Since this date the following charges have debited to my credit card:

1. 9/09/09 $1.90
2. 9/09/09 $5.06
3. 7/10/09 $141.46
4. 7/10/09 $141.46
5. 21/10/09 $134.30
6. 21/10/09 $134.30

totalling $558.48 AUD.

I too was unable to get through to the number to cancel the orders. I was told that if I cancelled an order within 30 days of shipment I would be entitled to a refund. I received an email from the cancellations department who advised that I was not entitled to a refund.