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Tradesmart Technologies Complaints - Terrible service!

Review all Tradesmart Technologies complaints

Tradesmart Technologies
Posted: 2008-04-14 by Salvador [send email]
Terrible service!
Complaint Rating: 93 % with 14 votes
Company information:
Tradesmart Technologies
Australia
Phone: +61-731055981
www.tradesmarttechnologies.com

I purchased PFD (play for differences) trading software from Tradesmart Technologies 5 weeks ago. In that time I have been able download the software and complete one trade. Rob Anderson has repeatedly missed training sessions and I have yet to complete training. He will not answer e-mails or return calls. I have tried for hours to put trades on however they have grossly over stated the capability of the software and the ease of trading. Most of the trades cannot be used because the bookmakers don't accept moneybookers.

Because they have failed to complete my training in the system and they have misrepresented the true of their capability I have asked for my money back. I cannot get hold of anyone at Tradesmart and they are not returning calls. I have heard from other customers in New Zealand who also want their money back due to product misrepresentation.

I would be interested in hearing from any other people who are having the same issues.
Comments Australia Software & Games
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More Tradesmart Technologies complaints
Tradesmart Technologies - Scam
Tradesmart Technologies - dosnt measure up
Tradesmart Technologies - PFD Trading, Profit From Difference, Scam, Fraud, Rip off
 

Comments

99 days ago by Roger [send email]
I totaly agree with those comments, a number of us here i nz have had the same problemsDosnt work as they say and they stall or go missing and no money back.
94 days ago by Shane [send email]
I really disagree. I've actually found their training and service to be really helpful, and once you have been trained on how to use the software it is really profitable.
94 days ago by Jane [send email]
I really question the validity of the original post seeing as he can not even get the name of the concept correct - 'play for differences' - should be profit from differences. I have received both the software and the training and found both outstanding. To any potential client of tradesmart don't let this absolute rubbish put you off a great product.
91 days ago by Dillan [send email]
I have found them to be outstanding. I'd say to give them a call and explain this to them, from my experiences they will do everything they can to help you out.

Great piece of software though!!
89 days ago by Jade Hapuku [send email]
i agree my mate brought this and i have worked out u can get 28% of your investment total a month
and we have only used it for 2000 euro, ive now purchased it and will be trading with 10, 000 euro
to make 5600 nzdollars a month
85 days ago by Andrew Dearns [send email]
Do you work for tradesmart pfd is a have dont waste your time or money you wont be able to trade 10000 euro because most of the bookmakers have a maximum bet of 500 euro.
84 days ago by Dillan [send email]
Andrew, I've just done a 5000 Euro one on those tennis ones - you must be doing something wrong. Do you even have the software?
81 days ago by Bob [send email]
my software has stopped, and I cant get hold of anybody at Tradesmart...I think this may be the scam, if this proves incorrect I will update post but i would recomend nobody purchase this software until this is resolved. Would be interested to know if they are still trying to sell this to prospects
80 days ago by Dillan [send email]
I just called and they are apparently having troubles after trying to update the server, they said it should be up again this evening. Will keep all posted.
80 days ago by Bob [send email]
Comming up to three days with out service so far, quite possbbly a scam i would suggest.I have received all your messages, ill let you know how i get on. Ideally id like the software to get running again but are becomming sceptical of these guys. If i dont have any luck, there are a few of us who will go through a central solicitor to envoke our refunds
80 days ago by Grant [send email]
We too have found the programme hard going. The bookies all operate differently and getting the money to and from moneybookers has proved quite stressful to be honest. Our Trainer Joe was a nice guy and did all he could to help us, he missed a couple of trainings tho and when we rang to find out what had happened we got a blast from his boss for not being here for our alloted time!! He definitely needs a lesson on customer service!
79 days ago by Don [send email]
I have had the programme for 5 weeks and not made one trade.The training is very irratic and the trades in the evening are very low.I was sucked in by Brads promises and the bullshit.I now want my money back too.
79 days ago by Dillan [send email]
Working again for me
76 days ago by Roger [send email]
Tradesmart is a scam i believe. It dosnt do what it purports to do, which is to trade and compound you winnings. Any people who say they are doing this will be plants to decieve you. We in nz [two of us ] have been trying to get a refund for six weeks now, all we get from Rob Anderson Is promises and stalling.eg. We have been waiting to see the refund for two elite programmes which Rob put through Nine days ago. It still hasnt arrived in a/c and Rob is not able to be contacted. I have withdrawn all comments unfavourable to Tradesmart as a condition for refund. This was just a means of shutting down unfavourable comments [ a number of others have had the same request and no refund]Any business worth its salt realises the best advertisment is satisfied customers. Tradesmart dont have any i believe except patsies They are still selling programmes when we bought their last ones before xmas[go figure] 1000 PROGRAMMES @ $8000 =$ 8, 000, 000 WHY STOP SELLING THE TEMPTATION IS TOO GREAT.
75 days ago by Bob [send email]
Pleased to say my software is back up thankfully. The software works, I have been trading it, mainly around 2-3.5% trades. there is a bit to learn around the bookies but it does get easier. Forger customer service and dont belive there is only 1000 licenses, its as many as they can sell. I say the software is a good start to get you on this journey, you need 10-15 euro to make it worthwhile and be able to break even on cost of software. This isnt simple but it is certainly do able. A lot of time is required however to get up to speed on all the nuances
75 days ago by Roger [send email]
the bottom line is you cannot trade the soft ware as tradesmart cons try to tell you .Its not possible. To make money you need to compound your winnings to make a genuine proffit .10 -15 Euros is a joke .The bookies dont allow you to trade to your advantage, tradesmart know this and dont tell you.This scam is marketed by dishonest theives they have no intention in honouring garrantees or producing satisfied customers.
74 days ago by Bob [send email]
Some bookies have limits on some events ie bodog, 5dime but others are fine willhil, ladbrookes, Globe, bet at home, gamebookers etc...You need to know the rules and check both bets before placing. There are things like you really need to have money sitting in the bookies accounts to make it an easier process hence the funds. It isnt as easy as they make out ill grant you that, but its not too difficult, just a lot of effort at the start to get up to speed. I can understand that this may not be everybodies cup of tea and it may have been sold as if you basically push a button and wait for the cheque to be sent. It is not this simple obviously
74 days ago by Bob [send email]
The 10-15 Euros is 10-15 k BTW
74 days ago by Roger [send email]
The only way to trade successfully is to leave money in individual bookies a/c and then you can only trade with the ones you are with and the ammounts you have with them.this is not compounding, also you have to grossly over capitalise in order to trade.It has been found by some traders that the bookie will go off the site [with the 2nd part ot your pfd trade ] before you can lodge your 2nd bet, hence a potential complete loss of your stake.Tradesmart have been completely dishonest in representing the capabilities of their software, and deliberate in dumbing down any dissenting voices. Also the postings for the capabilities of the software has been from insiders [as in the so called information on pfd trading, this site has been shown to be linked to tradesmart to give a positive spin.] If it walks like a duck and quacks like a duck what is it?
74 days ago by Roger [send email]
whats happened to Jane, Shane [they almost sound the same/rhime with tradesmart] also Jade are you making your 28% of 10, 00 euro's ?

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