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The Timeshare Company


Horible Service / Rude Service

Complaint Rating:  91 % with 56 votes
91% 56
Contact information:
The Timeshare Company
1704 Suwannee Circle
Waunakee, Wisconsin
United States
Phone: 608-849-6432
This is a group of liars and cheaters!! Do Not do business with them. You will regret any transaction with these people. I spent more than 6 hours correcting the errors made by this office. During the Purchase process they changed fees and accessed additional charges to me for no reason. When I requested to be compesated for my time in making the corrections for thier errors. I was told to go pound sand. The entire office is nothing more than incompetent emailers. This business is liars and cheaters! Stay away!
Complaint comments Comments (5) Complaint country United States Complaint category Vacation Clubs


Sort by: Date | Rating
 14th of Mar, 2011 by    0 Votes
This customer is extremely aggressive, irrational and painfully uncooperative. His expectations are extraordinarily unreasonable. His phone demeanor was so crass and vulgar that we had to ask our staff to refuse his calls. While we are extraordinarily customer service oriented, we do not allow our employees to be subjected to irrational tirades such as this customer continues to display.
 29th of May, 2012 by    0 Votes
I purchased two timeshares from the Time share company, and they were efficient, professional and friendly. I did have a slight problem, which they took care of in a reasonable amount of time.
 30th of May, 2012 by    0 Votes
After they disposed of an unwanted timeshare for my mother in 2003 I referred this company to do several timeshare transfers for many of my clients over the years and have not heard a single complaint. In a few cases I have dealt directly with their office on behalf of my clients and found them to be quite knowledgeable, and responsive. Any issues that came up were handled quickly and I was always kept abreast of the progress of each file. That alone was very impressive. If anyone has a problem with this company I would imagine that it is a rare occurence.
 18th of Jul, 2012 by    0 Votes
I purchased a timeshare from The Timeshare Company, LLC several years ago. I thought the price to be great and the closing was much faster than I expected. My family and I used the timeshare every year, but when the kids were grown up we didn't need it any more. So we called The Timeshare Company again, this time wanting to get rid of our timeshare as we were no longer using it and didn't want to pay the maintenance fees year after year. They were happy to hear from us again and gave us a 'repeat customer' discount on the fee to dispose of our timeshare, far less than the other companies that gave us quotes to do the same thing. They handled it quickly and we were done. This was just last month. There may be alot of bad guys in the timeshare business, but we found these guys to be one of the good ones.
 28th of Oct, 2015 by    0 Votes
We contacted The Timeshare Company after reading reviews. We did all the paperwork and paid the fees. The process was straightforward. Sadly, the crooks at our resort absolutely refused to accept the transfer of deed and continue to threaten and harass us. Here is what is important about The Timeshare Company: They did not take our money and go away. The answered every call and email and still do. They gave us suggestions for dealing with our "Rogue Resort" at every turn. Our resort is not in the US and we had less legal basis to assert our rights . So, for now, our dishonest resort has won. True to their promise, one week after we notified The Timeshare Company that we were not getting anywhere with getting the resort off our backs, we had a refund of every penny we paid them. They took no fees for the time they spent on us, and their was no delay for "processing." They emailed us a form, we signed it and scanned it back, and we have every penny back. This company may not win every battle, but they have integrity. I recommend them.

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