Complaint Rating:

Company information:
JCpenney
United States
www.jcpenney.com

I bought the sofa on 2/23/08, the company told that I would receive the item in 8-10 weeks. Now is 4 months pass and I still not receiving it. Every time I call the department and they give me another date of delivering but never true. They shouldn't promise the customers if they don't have the item in stock. This company is totally a liar, I'll never buy furnitures in this JCpenny again. I rather spend more money to buy elsewhere.