Complaint Rating:

Company information:
Kmart
2873 w26th st.
Erie, Pennsylvania
United States
Phone: 814 838-1987
www.kmart.com

1) I bought a watch. I wore it for 10 minutes and the watch fell off me. The pin fell out of the clasp. I went to the return desk. There was 3 women standing at the desk talking. I waited for 5 minutes. All 3 women walked away from the desk. Then 1 woman turned to the other and said, " you have a customer". Her reply, I didn't see her. She looked at a few times while she was talking with the other 2 women. Not happy with this. Then I used my debit card, she said that it was used as a credit card and the return would be put back on my card. I said then I have to watch my bank account to see if I get my money put back into my account? She said this is what I would have to do. This is upsetting. I buy a watch which falls off me as soon as I get home and I have to keep checking my account to see if I get the money returned. Not good business!