Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Consumer Tips & Tricks | Videos | Mess-Ups!

Sponsored Links

Last discussed

1. (14 minutes ago)
Explore USA
The site does not exist!
2. (20 minutes ago)
CIC CE Credit Report
Unauthorized Charges
3. (25 minutes ago)
Pan Card
Missing my pan on track
4. (27 minutes ago)
Hutch / Prepaid Lifetime Free SIM Card
Taken full money and disconnected service after 48 hours!
5. (30 minutes ago)
Global GSM Lotto
Fake message

Consumer tips & tricks

Worst rating

5. 360 Share Pro (-310)

Subjects of wide speculation

1. Novelty ID Factory (1248)
Take your money and run away
2. KmartFeedback.com (1047)
$2500 gift card survey!
3. Castaway Pools and Spas (574)
Never came back to finish the job!
4. Dr. Sydney Coleman (544)
Buyer beware!
5. CIC Triple Advantage (517)
Signed up for service I never received and did not want or need!

Stay away

1. Airtel (1171)
3. Nokia (311)
4. Sears (261)
5. Kmart (259)

VoteAndDate.com

Napster Complaints - Terrible cancellation process

Review all Napster complaints

Napster

Posted: 2007-02-26 by Suresh Vel [send email]
Terrible cancellation process
Complaint Rating:  100 % with 1 votes
I tried to cancel online. They give you an 800 number to call that has a 30+ minute wait no matter when you call. I am still on hold with them for the second time (had to abandon the first one after 30 minutes because other things in life won't wait that long :().

There has to be a law against this. I do not have to talk to anyone to join but have to waste a few hours of my life listening to this absurd repetition of how much they will help me resolve any problems I have with them. The problem I have with you is that you are keeping your customers by force!

BBB and AG next. Seems like I have a lot of time available to complain!
Comments United States Internet Services
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

529 days ago by Denise Barella [send email]
Napster are nothing but complete rip off merchants, stay clear of this company all together.
66 days ago by Zanelli [send email]
I have tried numerous ways to cancel my free trail with napster. All the help functions on their site gives instructions on how to cancel online. There are no such prompts everytime I tried to follow the prompts it ends with a business phone # that closes eatern standard time. The help funtion is very misleading.

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search

Videos

Marriage Fraud

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Mattresses
   - Cosmetics
   - Appliances
   - Ebay Scams
   - Phishing
   - Timeshares

Microsoft - Windows Marketplace

Smile upon Life :)


RSS Feed
 
India Consumer Complaints Forum
Pateretaju sudzibas