Complaint Rating:

Company information:
target
Sheboygan, Wisconsin
United States

The day the ad appeared for rockband on sale for 99.99 I went to the store to purchase one. Of course they didn't have any. So I waited patiently for a clerk in electronics to help me. He told me he would give me a raincheck and went to his cash register and handed me a piece of paper which I assumed was the raincheck. Two weeks later, I went to the store again to get the item. Well what I was told was a raincheck was actually a piece of paper to request a raincheck!!! I've never heard of anything so absurd! Apparently the request was supposed to be taken to another cashier to print out a real raincheck!! So they would not honor it. I spoke to the manager who said nothing could be done. I called guest relations very confident that they would handle the misunderstanding. After speaking with 3 managers and 38 minutes of time, I was told they would do nothing. I'm very upset with their extremely poor customer service and will no longer be a customer.