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Sprint, Elmont Complaints & Reviews - multiple system problems with Sprint Tour

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multiple system problems with Sprint Tour

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Contact information:
Lolleita Nelson
165 Sussex Rd
Elmont, United States
Phone: 516-551-6999
I upgraded to a blackberry Tour for $200 less than 3 mths ago with Sprint, the phone drops almost every call in the middle of my conversations, I plug in the phone to charge from over night but in the morning the phone isn't charge, I took the phone to the service center they change the battery twice but i keep getting the same problem. I called Sprint and spoke to a supervisor, but they told me they can only send me the same phone a refurbish one. I told them I will downgrade, but this phone was garbage and I cannot deal with it anymore but they didn't care. They were more willing to cancell my contract. Now is that a way to treat a long time customer.
Complaint comments Comments Complaint country United States Complaint category Equipment Leasing & Financing
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