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Posted:    unsat

solar company

Complaint Rating:  100 % with 7 votes
Contact information:
Nu Energy
Australia
Phone: 1300768225
www.nuenergy.com.au/
very bad customer service for both email and phone communications. expect no answer to your queries if you sign up for this company!!
Comments Australia Business & Finances
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 28th of May, 2009 by   unsat -1 Votes
agreed. got a tiny receipt for my 2.5 grand deposit?!
 19th of Mar, 2010 by   very very very pissed 0 Votes
I have been trying since June last year to get something done by them. They originally lost my application and then the Federal Govt closed the rebate scheme. Eventhough they had my money before the cut off date (proving my mailed application arrived) they refused to argue the point with the Feds or honour the free offer. After many hours of interstate phone calls complaining, they reluctantly offered a deal. It is now nearly April (10 months since my application) and I still dont have a system and they are still holding onto my deposit money. Customer Service is disgraceful. I have 17 unanswered calls of failures to return calls.

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