Complaint Rating:

Company information:
Sleepys
654 MAIN AVENUE
United States
Phone: 203-847-0497
sleeps.com

The store employees at Sleepys ruined my mattress!! One week went by from the time I paid for a perfect mattress (clean and comfotable) until I went back to the store to pick it up on the SUV (when the platform bed I ordered came in). They had dragged it on the floor placing deep black dirt scuffs along both sides. The tag was missing too. The store employee made me notice since he was pushing it himself along the floor. I asked for something to clean it off and he brought out disinfectant. I had asked they store the mattress ($1000) off the showroom floor, but they just put it in a bag that didn't fit and left it unsealed (the store manager did this) and leaning up against the wall. Th store worker and the manager alike both denied responsibility for the damage. I had to demand a refund, they didn't want to do this at first. Can anyone say Idiocracy?? !!