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Shell Vacations Club Complaints - Shell has called and resolved my complaint.

Review all Shell Vacations Club complaints

Shell Vacations Club
Posted: 2009-04-16 by   mark Langford
Shell has called and resolved my complaint.
Complaint Rating: 20 % with 5 votes
Company information:
Shell Vacations Club
California
United States

Andrea Nelson from Shell Vacations Club called me this morning and was VERY helpful in resolving my complaint.
She told me she will talk to sales people in her company to prevent
this sort of thing from happing again, and is correcting the card fee
for me, what a sweetheart!
I WOULD recommend Shell Vacation Club now, after speaking with her.
Comments United States Vacation Clubs
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Comments

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 159 days ago by   nettiema 0 Votes
Hello Im a bay area (cali) Shell Club owner and so far I love it. No problems but Im glad they resolved your complaint I have used shell for a week long stay in the Peacock suites and they treated us great. I also got 2 free days to at the metriage in napa to view the vino bello which we are staying at next n it was great-we actually upgraded from a studio to a 1 bedroom and stayed in Sf the Inn at the Opera and I tell you it was amazing the room was huge and everyone was really great to us..I pay almost $300 n almost n about under 65 for HOA fees..My husband and I are a family of 5 just starting out and one of thee youngest owners n I couldnt be happier. I love there perks just to go to a 90 min presentaion. O when we stayed in napa they gave us a tray full of sandwitches n a big bowl of salad to feed us for the night-now how sweet is that..I love them this is a pic when I was in the peacock suites while pregnant with my son in 08 june

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