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Sentry Credit, Inc, Everett, Washington Complaints & Reviews - Breaking FDPCA

Sentry Credit, Inc Contacts & Informations

Sentry Credit, Inc

Posted:    Mary Smith

Breaking FDPCA

Complaint Rating:  59 % with 46 votes
Contact information:
Sentry Credit, Inc aka: SCI
2809 Grand Ave Everett, WA 98201
Everett, Washington
United States
Phone: 425-257-9500
Employees as well as the consumers are yelled at, called names and threaten, this is not only done in private but right there on the collection floor. Managers as well as supervisors are encouraged to make sexual advances to other employees ...these employees more likely than not aren't part of the management team. They do not have a ethic code of conduct. Most all companies have rules regarding dating and / or having sexual relationship with someone that is not at the same level in the company. Sentry though is quite different they promote the act of sleeping with and / or date someone that you are the superior to. Their justification or shall we say excuse is this is where you spend the most of your time. Long time manager Ryan Hydorn has quite a history of having sex with these pretty young ladies and I do mean young tht he is the manager of. One would think that he would as well as the company have the common sense to not promote this or at least require the two not to be within the same department or under a different manager. Mangers as well as supervisors have quite a history of sleeping with married persons and some of these people actually have their spouses working there also. Jason Hover big man on campus can be quite intimidating, (the little man syndrome), he holds a level of management of one of the highest, right below the owners and he too partakes in this acts of strong-arm and harrassment. His current wife was once an employee at Sentry Credit, she was not only an employee but an engaged one at that, Mr Hover acts as if he is above moral and ethic standards. All of the male owners and managent have obtain their significant others (wives, girlfriend, or bedbuddies) at Sentry and at the time the female was beneath them in position with the company. The only manager that hasnt is Andre Duran, but then he has crossed over to Human Resources, Megan Gray who everyone in the company knows the hidden joke, thats not so hidden...Andre has many girlfriends and Megan with her major insecurities (being quite over-weight, more on the homely side and unfortunately not a great personality either) but Andre uses this as his control over her too. They have became the talk of the company people feeling sorry for Megan because of Andre's using her for quote "the things that she pays for and buys for him. If she didnt do these things he has made it clear that he wouldnt be dating, sleeping and in other words "using her. Its hard for a woman these days who is smart, pretty and a hardworker who wants to achieve and be sucessful when there are companies, owners, management and men of this substandard moral and ethic behavior. All of these statements can be verified. It is a very well known not hidden fact. Its is almost shown like something they are proud of. There have been so many woman messed with there only a few become a wife and that is probably even more sad. Ryan, for whatever caveman reason has made it his personal goal to see how many he can "bed" in his career at Sentry. Why do and how can the management approve, accept and promote this totally illegal activity. It is not only uncomfortable for the women directly involved but for the other employess both male and female that have to be subjected to this. Isnt this behavior immoral not to mention illegal.
Comments United States Bullying and Harassment at Work
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 18th of Feb, 2009 by   xxx -1 Votes
Everything reported in the original complaint is true I have nothing to add except for the drug abuse and sale of them within the office and in the parking lot.
The comments about Andre and Megan were rude.
He did have a relationship with her, but with no other.
Those two are decent compaired with the others.
The report sounds like "J" who works in the same department as these two.
Jealous because it was not you, jealous because he is above you, jealous because you wont get his job ever.
 23rd of Feb, 2009 by   DABILLCOLLECTA  Best Advice +4 Votes
seriously???? come on folks!!! let this company be... you look for the bad and not for the good. they give you a good paying job in which you have plenty of opportunities to grow as a person and as an employee. they may hire people with problems and people with addictions but never do they hire them knowing that they have these problems... also how many people do you know that are at a job interview and they just brazenly give personal information about their addictions??? they dont... with reguards to this sentry credit will hire almost anyone and give them a chance and you might be surprised to find out how many people they try and help and actually make thru their addictions... howver some dont but you cant blame sentry or their management for that!!!... as far as the management "bedding" anyone they can you cant sit there and say its that bad not to mention im sure its not there intentions to find a spouse while wrking but hey it happens... you can find fualt in any company and or in any person if you look hard enough but why waste your time... live your own life and if you are really that offended or just that board get a hobby!!! dabillcollecta out!!
 6th of Jun, 2009 by   JJsmith +2 Votes
Wow, just saw Andres ex on myspace (coreys mom). She is indeed smokin.
 6th of Jun, 2009 by   JJsmith +2 Votes
check her out www.myspace.com/lanout
 11th of Sep, 2009 by   ME WINNER SENTRY LOSERS -1 Votes
I USED TO WORK FOR THIS SCUM OF A COLLECTION AGENCY...THEY DIDNT WORK FOR ME THOUGH THEY SAID THAT THEY HAD INFORMED ME THAT IF I DIDNT MAKE MY COMISSION EVERY MONTH (2 MONTHS IN A ROW)I DIDNT GET TO KEEP IT ...WELL I OF COURSE HAD TO GET MY ALPHA SECTION IN ORDER MY FIRST MONTH AND YES MADE MY COMMISSION OF 1, 000.00 THE 2ND MONTH I WAS THERE.OF BUT BEING THE SCUM THEY ARE I DIDNT GET IT SO THAT WAS MY LAST DAY I WALKED OUT NO NOTICE...DONT EVER WORK FOR THEM THEY HAVE NO ETHICS OR MORALS...
 26th of Oct, 2009 by   collection killa 0 Votes
DaBillCollecta... Oh please Mr. Jesse Hinds...You worked there since you were 18... You were one of there SUPERSTARS !!! Yes you had your problems there but they kissed your ass. You were always late and you pretty much got to do what you wanted to. Why.. because you were one of their top collectors !!! The only reason you defend them is because they would take you back in a heartbeat !!! Good luck with your new company ...
 30th of Oct, 2009 by   2006 employee -2 Votes
i worked for this company as well a few years ago and it was a scumbag company. I became close with some of their top collectors and also veterans of Sentry. They leaked a lot of dirt like management sleeping with coworkers and drugs. Lots of their employees have criminal records, in and out of jail *cough* - nick. but everytime he got out of jail - he was rehired..why? because he was their top collector. Sentry has no care for ur life outside of work. youre sick and cant make it to work? show up or else ur on the road to getting fired. This company is extremely money-hungry to the point all their sentry "soldiers" are really slaves. Oh you dont hit your MR every month? Prepare to get fired. Room for growth at a legit company is gaining experience, mentoring, and learning. Growth in this company is to collect money at all costs and/or sleep with ur manager. There were a few honest workers at this company but it was like a needle in a haystack. All of upper management is corrupt. Jenn bergen has a job, how? This piece of shit got promoted when most companies would demote/fire her for acts. Scolds her employees, spends majority of her time putting on makeup on that terribly sun-burned face, then she makes it to operations manager when Vancouver opened up a new office? you gotta be shitting me. The veterans of sentry will come on blogs/forums denying all these claims, but isnt it funny that sex, drugs, and broken FDCPA laws are mentioned left to right? i mean yea, all the previous employees must have been completely blind and deaf and made it all up...

sooner or later this company will get shut down. None of the employees have a 401k, stock options, or anything to protect them. Good idea - get out while u can.
 3rd of Nov, 2009 by   mark brooks -2 Votes
Ya Jenn Bergen... Haha shes now a manager here in the Everett Office. When i was there it was everyone snorting COKE in the bathroom. YA your sick or or kid is sick sorry you better have a babysitter for your kid or just them alone till you get home. John Burke the General Manager is a complete ass. He likes to yell at his collectors for stuff that he does himself. His wife Stacey is equal as bad. She slept her way to the top of the food chain there. If you want to find most of these collectors just go to Shotz poolhall or to Tulaip Casino. Its were they all hangout. If your really bored just go find them outside smoking on their breaks . You can miss them they all hangout right outside their office on Grand Ave Across the Street from the CO-OP. The parking lot with the crappy fence just north of their building on California is their personal lot for the collectors if someone feels the need to egg thier cars. The MANAGERS ALL PARK ON THE SOUTH END OF THE BUILDING !!!
 9th of Nov, 2009 by   HONOR +2 Votes
It's sad really! The more successful you are, the more haters emerge trying to tear you down.

No company is perfect, but Sentry strives to be better than the rest. Addiction is real and affects people of every socio-economic demographic. Sentry doesn't just cast a person on the trash heap because they are flawed. We tirelessly work to find the good in a person and bring it out; at company expense. To say Sentry does anything illegal, unethical, or immoral simply flies in the face of the facts. Every management decision is transparent and any employee is always privy to why decisions are made. That's why all of the most successful and professional debt collectors from the region are counted among the 200 Sentry Soldiers. Never in the history of collection agencies has there been a company that so desperately wants to change the stereo-type. The management team and most of the staff is passionate about doing the best job possible and treating everyone (consumer, co-worker, and client) with the utmost of respect. Nothing less is acceptable.

Mark Brooks, you worked at Sentry twice and were given many 2nd chances. Ultimately you were fired because you sexually harassed everyone; women, men, children. You are a creep and you will always be a creep. You shouldn't be allowed within 300 feet of a school, ChiMo. Why don't you rail up another line of meth you pathetic vomitous slug? You might be able to drop a couple more pounds without being mistaken for skeletal remains. There is a special place in hell for people like you.

I am proud to be a Sentry Credit employee. I know that what we do helps people get out of debt. If you notice, all of the people that have something bad to say on this board, used to work here but couldn't cut it. They refused to embrace the philosophy of Patience, Persistence, and Professionalism.

I used to party with John Burke and he could drink you under the table. He smoked more ganja that Snoop Dogg and Bob Marley put togehter. 5 years ago, the owners cared enough about him that they intervened. He went through the humiliation of demotion and rehab and emerged triumphant. Today, he is a better man for it; a better boss, a better husband, and a better father. He cares about his staff and wants the best for them. His wife, was his wife before they started working for Sentry over a decade ago. There is no one more capable than Stacy. As Director of Client Services she constantly juggles the needs of over 20 major clients, 200 collectors, 18 assistant manager, 7 collection managers, 3 training managers, 2 operation managers, a VP and 3 owners. All with her staff of 13. She does this with expert precision and a comprehensive knowledge of the industry, multiple software systems, a variety of file and wire transferring modes, and a savvy inter-social skill-set.. To say she slept her way to the top is not only ludicrous, it reveals the level of your ignorance and idiocy.

For those that are entertaining joining our team and very astutely thought surfing the net would be a good idea to learn about Sentry Credit, please understand that the ramblings here are nothing more than sour grapes from deviants or hopeless underachievers suffering from denial looking for someone else to blame for their failures. Go to sentrycredit.com for more factual information about our company. Sentry gives you all the tools and training to be successful. If you join our team with a positive attitude and a strong work ethic, you will be successful and you will be happy.
 15th of Nov, 2009 by   nonyabusiness -1 Votes
Mark worked at Sentry ONCE you moron. I am his ex wife and am fully aware, by the state of Washington and Child Support where this bastard works. IF he worked for your company twice expect a notice for Washington state pulling employee records to explain why they never gave me my f(*&^%$& Child Support.
 27th of Nov, 2009 by   John Collected on Mark Brooks -1 Votes
Ya Mark is a the total package when it comes to being a dumbass. Did Mark suck Randalls dick to be the VP of Randalls company ? Yes he was giving many chances at Sentry. No if you want to talk about bitches sleeping their way to the top ask Judith, Marks current "WIFE". She was fired from Sentry because she couldnt do her job there and she collected on easy ass shit there. Now shes some type of manager with MARK. Mark hows ur I wish I was Randall Caddy. Yes we know its a Caddy you didnt need to advertise it on the back of your CAR STUPID. As far as you ex-wife get a fucking life. Your still in love with Mark and everyone knows it.
 1st of Jan, 2010 by   thankful tohavajob +1 Votes
I work at Sentry Credit. I worked directly for Ryan Hydorn. I am a male, so Ryan helping me get my feet wet in collections had nothing to do with what I could do for him. He is genuinly a good guy. He's not player he just crushes alot. LOL Seriously Sentry Credit is a high energy workplace, they deffinatly don't take any crap and expect you to always be there. What employer don't? As far as the drug allegations go, there are people whom I question theyre sobriety, but thats the way its been everywhere I have worked. I don't believe many (if any) of the co-workers I deal with directly are using at work. The managment is verystrict about FDCPA laws and repromands people who dont follow them. I found this out the hard way, as I was unknowingly violating the laws myself. I was promptly made to sign a formal write-up and state that if it happened again termiation was an extreeme possibility. I have been there over 7 months now, but maybe all of the changes for the better took place right before I was hired. The majority of the people I work with closely would give the shirt off their back to help eachother out! I for one will be trying to climb the ranks to Sentry managment myself.
 22nd of Jan, 2010 by   SEEING IT BOTH WAYS 0 Votes
true true true and if you didnt know they had addictions when you hired them...why not fire them when you see them come back with red eyes and reaking of it even though they were in the parking lot doing it. what kind of work ethic is that???????? i dont care how much money you make my company - you use...you lose!
 22nd of Jan, 2010 by   SEEING IT BOTH WAYS 0 Votes
heres another one
wondering why you had long hours?
sentry was sued for refusing to hire a blind woman $55k settlement
thats why eeoc was there trining mgrs
great group of people to work for huh
so advice is if you wanna work here
demand $ from people in a demaening way
get high
and fuck your way to the top
 26th of Jan, 2010 by   SRT8Charger 0 Votes
Yea i'd have to agree on this 1. sentry was 1 of the worst jobs i've EVER had. There are a few who can make good $$ out of this, but tell me which 1 of them are legit? please enlighten me. Take the list of this month's top-hitters and bring up their criminal record right next to it then speak please because the innocent ones will be sitting at the bottom.

This is def a tough business not meant for everyone.

i don't want to contribute to the hating on the employees there, but there is DEFINETELY a fix-aid needed on lots of management...but def not limited to just management.

If you want to do well in this company, prepare to strong-arm and break federal laws or spread ur legs or open ur mouth on ur knees because that's the only way! go sentry! lol
 30th of Jan, 2010 by   WOW1234 0 Votes
Federal Agency Obtains $55, 000 for Blind Applicant Denied Hire

SEATTLE – Everett, Wash., debt collection agency Sentry Credit, Inc. has agreed to provide $55, 000 and other relief to settle a federal lawsuit charging that the company refused to hire a qualified applicant because she was blind, the U.S. Equal Employment Opportunity Commission (EEOC) announced today.

According to the EEOC’s suit, although Cheryl Reith’s online application for a recovery specialist position qualified her for an interview with Sentry, once the company's manager met Reith in person and realized she was blind, the manager immediately stated, “This isn't going to work out.” Although Reith attempted to explain that she had done similar work for over eight years with the aid of assistive technology for the blind, the manager merely repeated, “This just won't work, ” and sent Reith away.

Reith, age 39, who has been blind from birth, said, “I almost broke into tears that day, I couldn’t believe how quickly I was dismissed. The interviewer’s rejection of me was so instant and blatant, and happened in front of several people… I never had a chance to bring up my success doing similar work for over eight years. All I really wanted was the opportunity to be considered for my actual qualifications and experience, not someone’s preconceptions of what it means to be blind.”

Such alleged conduct violates the Americans With Disabilities Act (ADA), which requires employers to make reasonable accommodations to employees or applicants with disabilities unless it would pose an undue hardship. After an investigation conducted by EEOC investigator Bill Benedict and after first attempting to reach a pre-litigation settlement through conciliation, the EEOC filed the lawsuit EEOC v. Sentry Credit, Inc. (Case No. CV-09-0147 MJP).

Under the terms of the consent decree settling the suit, Sentry Credit will pay Reith $55, 000, post a notice in the workplace concerning the company’s commitment to complying with the ADA, institute training on preventing disability di scrimination and report to the EEOC any disability discrimination complaints that arise for the next three years.

EEOC San Francisco Regional Attorney William R. Tamayo said, “Sentry’s refusal to consider accommodating Cheryl Reith turned out to be a huge loss to the company. Ms. Reith had excelled at very similar and even more demanding work with her previous employer with a modest accommodation. Had management at Sentry given Reith the opportunity to prove herself, they would have been rewarded with a very skilled and loyal employee.”

Seattle Field Director Luis Lucero added, “According to a 2009 study by the Job Accommodation Network, 56 percent of accommodations cost absolutely nothing to make, while the rest typically cost only about $600. The study also shows that most employers report financial benefits from providing accommodations due to a reduction in the cost of training new employees, a reduction in the cost of insurance, and an increase in worker productivity. With so much to gain, it is well worth it for an employer to comply with the ADA and consider if there is an accommodation that will allow an applicant or employee with a disability to get the job done.”

The EEOC enforces federal laws prohibiting employment discrimination. Further information about the EEOC is available on its web site at www.eeoc.gov.
 30th of Jan, 2010 by   WOW1234 0 Votes
YOU FUCK UPS
 30th of Jan, 2010 by   WOW1234 0 Votes
SENTRY'S MISSION STATEMENT


Sentry Credit offers an opportunity to all, from every walk of life, to achieve financial security in a positive environment regardless of race, color, religion, sex, sexual orientation, disability, or national origin.
 13th of Feb, 2010 by   Sentrycredit.com 0 Votes
Received a call from Sentry Credit concerning a open account with a local bank. I informed the collection specialist that I wanted to pay this debt and requested a payment plan and that this debt not be reported to the credit Bureau.

She informed me that she couldn't authorize this and I would have to speak to a manager. I was placed on hold then transferred, I reviewed my request again for a payment plan (that what start with a payment today.) and I was told they needed payment in full during a 30 day window to avoid this being reported.

I told her I couldn't afford to clear this matter in that time frame and asked her if they could work anything out for me. Her reply was I am looking at your 401K statement and that you own a house worth XXX. She was suggesting I cash in my 401K (that was been hammered with losses) and they I could take out a second mortgage on my house(which has lost over 120K in value).

I told her that she couldn't have access to my 401K because that wasn't a matter of public record. I told her she was lying to me about having this information and she started making excuses.

Lastly I asked for your name and title, I then found out she wasn't a manager and that she was another collection specialist who couldn't even authorize or deny my requests.

I find it funny in this time of financial hardship that they would treat me this way when all I wanted to do was pay this balance and move forward.

Here is a quite from the website:

"Sentry Credit is committed to compassionate collections; always ensuring that every consumer is treated fairly and with respect. Collectors are trained to find ways to resolve problems and overcome obstacles. We believe every interaction should be conducted with patience, persistence, and professionalism.

We know in these trying and troubling economic times, we possess the power to impact people’s lives in a very positive way. We understand that usually there are valid reasons why a bill went unpaid, and we are willing to listen and help figure a way out"
 20th of Feb, 2010 by   Not Important ok -1 Votes
I AM A CURRENT LONG TIME EMPLOYEE OF SENTRY CREDIT AND I HAVE TO SAY THAT WHO EVER HAD THE CONVERSATION WITH THIS CONSUMER IS PROBABLY NOT EMPLOYED THERE ANYMORE, AS ALL CALLS ARE RECORDED AND OR MONITORED...WE TRULY STRIVE TO WORK WITH THE CONSUMER IN EVERY WAY POSSIBLE. ITS UNFORTUNATE THAT THIS IS THE FIRST IMPRESSION MADE ON THIS
CONSUMER WHEN WE AS A COMPANY PREACH THE OPPOSITE. AS WITH ANY COMPANY THERE IS ALWAYS GOING TO BE SOMEONE THAT WANTS TO DO THINGS
THEIR WAY AND NOT THE COMPANYS WAY...SAD

AS FOR ALL OF THE GOSSIP POSTED ON THIS SITE...GET A LIFE PEOPLE...DONT YOU HAVE ANYTHING BETTER TO DO WITH YOUR TIME...LIFE IS SHORT

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