Complaint Rating:

Company information:
Maruti Udyog Ltd.
India
maruti.co.in

Dear Shri

I have purchased a Esteem VXI model in March, 2007. During this monsoon car was parked at outside the home. There was more water on the road up to the level of some more than bottom portion of the door. I found that water was coming inside from the fixed panel which is part of the fixed body which touches at the door's bottom portion. This panel is the portion between floor and door's bottom portion.

I have removed the mate from bottom and take the car at Amar Motors Pvt. Ltd. as Bardoa (Gujarat) showroom which is a well known and big showroom in Baroda (Gujarat).

With my surprise technician told that it is normal matter and water should come inside from that panel. I told what is the reason to leave gap for water to come inside when door are tightly fitted and floor has been closed with rubber bush. They don't know the reason.

This is the manufacturing defect of the Maruti Udyog Ltd. Quality check has not been done properly.

I found lot of car having this complain on the day at showroom. No senior man was there to explain the solution to customer.

This is the real present position of Maruti quality and service at show rooms.

Regards

BBPatel