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Pure Acai Berry, FS Performance Health, GoHelpNow.com Complaints - Enter 888 when calling the number for this company to get operator(human)

Review all Pure Acai Berry, FS Performance Health, GoHelpNow.com complaints

Pure Acai Berry, FS Performance Health, GoHelpNow.com
Posted: 2008-10-02 by Pureacaiberry_is_a_scam [send email]
Enter 888 when calling the number for this company to get operator(human)
Complaint Rating: 75 % with 32 votes
Company information:
FS Performance Health, L89 LLC, etc
Orem, Utah
United States
Phone: 18882898740
gohelpnow.com

This company makes it very difficult to get a hold of them. To bypass the machine press 888 in rapid succession and you should get an operator.
Comments United States E-Shopping
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Comments

60 days ago by Michelle Madden [send email]
I tried calling again, was told by computer to leave msg. which I did...I also reported this scam to our local TV station KUSI; The Turko Files...L/M with him, will see if I get call back. Will keep all of you updated...
59 days ago by Ron K Svigel [send email]
I AM TRYING TO CANCEL MY

ORDER YET I CAN NOT FIND HOW TO

THE PHONE NUMBER ONLY GIVES THIS EMAIL

PLEASE CANCEL MY ORDER I CAN NOT USE

THIS PRODUCT RON K SVIGEL
54 days ago by A. Whitley [send email]
This is ridiculous, Please cancel my order I have to call prior but the customer service for this company leaves alot to be desired. I will be sure to warn others about this. This product is not worth the money your are charging.
53 days ago by Joel O'donnell [send email]
I canceled an order and you charged me after giving me a confirmation camcelation number 2551731 This company is bogus. I cannot believe there is NO HUMAN BEING to speak with...

PLEASE PLEASE PLEASE PLEASE PLEASE REFUND MY MONEY ASAP!!!

Joel O'Donnell
52 days ago by Judy Rojas [send email]
All I ordered was the sample for 1.87, all I got was a five day sample. Next thing I know their charging my checking account 79.76. I have nothing else to show for this amount nor did I ok this amount. Please refund my money a.s.a.p I need it.
50 days ago by Nenita Lazo [send email]
i the "ll try to cancel my order through phone but i can't be able to contact anybody except the message to get into website. Just cancel.
49 days ago by Theresa Rhodes [send email]
They charged me 79.95 and I had cancelled. Now trying to get through, and all I get is an answering machine. And that go help now thing isn't worth crap.
48 days ago by Brenda [send email]
does anyone have the phone number for this company they charged my card and i did not ok it
48 days ago by Lisa Browning [send email]
hopefully someone has gotten through. i also order the trial and then got charged 79.76 when tried to return bottle they said they would credit my account less 20.00 and not to worry about the bottle
48 days ago by Lee Colsant [send email]
I had asked that the product be cancelled via a telephone voice message, as I didn't want to wait for 35 minutes. I received two bottles. The latest bottle was returned two days after I received it along with the previous unopened bottle. I should not have received any bottle since I didn't ask for them. I asked for the sample. Please comply with your initial offer. Please, credit my account.

Lee Colsant
46 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
46 days ago by Debra Becker [send email]
I wanted to try a sample AND was away when it came and hadn't even tried this--Then I got a full bottle with no paperwork and tried to call to cancel. Will call my credit company and refute the charges AS i AM NOT ABLE TO CANCEL VIA THE PHONE # OR THE GO HELP LINE.
46 days ago by Louise Capra [send email]
This "gohelpnow.com" takes you no where. Talk about slick! They don't want to hear from anyone. They just want YOUR $$$$$$$$$$.

BEWARE!!!
44 days ago by Colette Morris [send email]
I also called the number and it rang and rang and rang and got nothing. I got my sample and it too was only for five days and then I get charged to my account for 79.96 before the ten days was even over and when they sent the sample there was no information on how to cancel the next shipment. I returned the shipment and now Iwant my money back. My account is going to be overdrawn and I am on a fixed income and I need that money immediately. I only wanted to try it to see what it was like and from what I have read it is not something I was so I suggest you reverse that amount or I am going to be in touch with the Better Business Bureau and a Lawyer.
43 days ago by Charisse [send email]
so this happened to me also how do we get our money back has anyone had any luck on this problem. I need the money really bad just like everyone else please help and give me my money!!
40 days ago by Mary Parker [send email]
I order the free sample and now my visa card is being charged every month 79.69. I have tried the "go help now "site, it has nothing on it and I cant reach any one by phone and I need this cancelled and wold like my money back since i didnt authorize them to bill my visa card.
40 days ago by Don Rieger [send email]
I never authorized for additional supplies of Acai Berry tablets to ship to my house much less to be invoiced for. Cancel this subscription is that's what it is and credit my account.
39 days ago by Denise Mcabee [send email]
I wanted only the sample...have now received a bottle and was charged $79.76. I will not pay for this and have gone to my credit card company for help. Take my name off of your list and do not send any more bottles. I will be glad to send back the full bottle.

I am keeping a copy of this emai for future reference and expect that you will take care of this promptly.

Denise McAbee
39 days ago by No Name [send email]
I had the same thing happen to me. Never will do this again the sample was the scam! I should have been smarter! Had to change my card. So, I am very suspicious of any offers.
38 days ago by Carline Scott [send email]
I, too, was sent a months supply of PureAcaiBerry after having signed up for sample only. I paid the sample fee as well as the months supply fee of $74.76 which had been billed to my credit card. I couldn't get them on the phone to cancel delivery. The message said to go to www.gohelpnow.com., which I did and it wasn't much help. I have been charged another $74.76 as well as $5.87 for another free sample which I never received. The months supply was delivered to my door however. I have called my Credit Card company and they are investigating this problem. I am sending the pills back to their P.O. box number and hope this will stop their sending me any more of this product.

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