Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Tips & Tricks | Videos | Mess-Ups!

Recently Discussed Complaints

1. (0 minutes ago)
Get my G
Unauthorized transactions!
2. (3 minutes ago)
iwinwhitening.com luminousbrites.com
Unauthorized Charges
3. (3 minutes ago)
Nokia UK Lottery
Scam lottery winnings!
4. (4 minutes ago)
YoNaturals
Scam and cheating!
5. (7 minutes ago)
TLG Great Fun
Unauthorized/Fraud. withdrawls from debt card

Consumer Tips & Tricks

Worst rating

5. 360 Share Pro (-317)

Subjects of Wide Speculation

1. KmartFeedback.com (1779)
$2500 gift card survey!
2. Bulldogs R US (1531)
This is a huge scam
3. Novelty ID Factory (1328)
Take your money and run away
4. Castaway Pools and Spas (744)
Never came back to finish the job!
5. Dr. Sydney Coleman (594)
Buyer beware!

Latest News & Stories

Stay Away

1. Airtel (997)
2. Direct TV (395)
4. Sears (355)
5. Kmart (354)

VoteAndDate.com

Pure Acai Berry Complaints - charged money for product not ordered

Review all Pure Acai Berry complaints

Pure Acai Berry

Posted: 2008-09-26 by Carole Long [send email]
charged money for product not ordered
Complaint Rating:  100 % with 5 votes
Company information:
performance health USA LLC
Orem, Utah
United States
Phone: 1-888-289-8740
pureacaeberries.com

as with the other complaints against this company, I ordered the "FREE" sample with shipping charges of $4.95. About 2 weeks later I rec'd a larger bottle and my account was charged $79.76. There was no invoice included with the bottle, so I had to do more research to find the company, and of course no one answers the phone, nor do they return your calls, after leaving several messages. I am going to call the attorney general's office, something should be done about this company. They are ripping off the public and it should not be allowed. I want a refund on my account, I will be happy to return their product as it doesn't work anyway.

Carole
Comments United States Diet Products
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

43 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Acai a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search

Videos

Internet Safety - Protecting Against Identity Theft

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Mattresses
   - Cosmetics
   - Appliances
   - Employers
   - Employees
   - Ebay Scams
   - Phishing
   - Timeshares
   - Movies

Smile upon Life :)


RSS Feed