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Prosper Learning, Utah Complaints & Reviews - FRAUDULENT SALES TACTICS

Prosper Learning Contacts & Informations

Prosper Learning

Posted:    pete massoni

FRAUDULENT SALES TACTICS

Complaint Rating:  74 % with 69 votes
Contact information:
Prosper Inc.
Utah
United States
prosperlearning.com
10/27/08

Attention Devin Willis:

I am writing you in regards to the home study course I was sold back in February of 2008 by Joe Ferrazzano. The course is Prosper Learning Center’s, Ecommerce Success System.
When the system was explained to me by Mr. Ferrazzano, I had explained to him that I did not have much time to work each week due to my full time job and I also had no computer experience. Following this statement I was assured that I would need no computer experience and only ten to fifteen hours a week to work the course successfully.

I feel that the course was not properly presented to me in the fact that when I had started my coaching sessions I had to come up with a niche business concept. I have done custom boat canvas for the last 22 years and know nothing about anything else! Now by the time a student finds this out, they are already fully committed to the cost of the course as the three day grace period to cancel is long gone! This eventually led to having to be a blogger, which I have never been any good at writing nor have enough knowledge in any one subject to write about. Again, could have used this information up front! I was given the php list program by my coach, when I asked if I had troubles learning it if I would be able to turn to the success center for help, I was told that they don’t know that program. Having to figure out computer programs given to me by my coach, out on my own, was not part of the deal. I have spent up to fifteen hours in a week just trying to understand and have not begun to understand how to use it or what it does. Not to mention reading site html codes.

I would spend 7or 8 hours developing my front pages and another 3 or 4 hours trying to add a submit form to them given to me by my coach, in a format that would not plug into the pages html. I then had to put all the front pages in another format with a whole different submit form. What a waste of time and 2 coaching sessions!

At times I had my brother in law, who is a programmer for Comcast cable, over trying to help me and he agrees that I should have had been told I needed computer experience. The President of our local little league, who is the nation wide programmer for Bank of America, agrees that I should have been told I need computer experience.

I really did try to work the course and was excited to start it, I’m sure my coach would back that up. That quickly led to processes am not capable of understanding, which has led to depression and frustration.

If ANY of this was explained to me by Mr. Ferrazzano I would never have even thought about a contract for $100.00 let alone close to $8, 000.00. As I understand this is a Robert Allen course, and it is my opinion that it should have been explained in its entirety, meaning that all aspects should be given at the time sale so people can make a rational decision based on their skills. Especially when someone like me was trying to express that they might have trouble trying to understand certain things that the course might involve. With Robert Allen’s reputation I would expect a little more than a lack of information.
If I am the only one who was deceived by this type of sales tactic, maybe I deserve to have to pay the money for the course, but I have a feeling that I am not the only one who has had this problem.

In light of this information I am asking to be relieved of my financial obligation as I was told by Mr. Ferrazzano there was a money back guarantee. I am willing to ship all materials sent to me back to the proper address. I also need to know how I can go about getting the refund processed.

Now I believe that I have the right and obligation to tell my story as it has happened, without deception, exaggeration, or slander to Prosper Inc., to any media or public forum. People should be warned that this type of sales tactic is being used and they are not receiving enough information to make a rational or INFORMED decision when dealing with the Prosper learning center’s sales personnel. This might even be a good subject and story to learn to blog with. I do not want to have to go to such lengths, but will if pushed!

If I remember correctly my sales conversation with Mr. Ferrazzano was being recorded for quality control. I am requesting a copy of that recording for my records. I would hope that if you are sincerely trying to be of better service to your students as the article in rip-off claims this request should be no problem.
Comments United States Business & Finances
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 13th of Mar, 2009 by   Dean +2 Votes
Unfortunately I have a similar story with similar results.

I have posted my testimony at http://www.prosperlearningscam.info

If you would like your story posted there too, please contact me.

Best wishes,
Dean.
 21st of Mar, 2009 by   RJC +2 Votes
Dean,

I was scammed 9 grand by this outfit from Utah, Prosper Learning in 2006. I was delusional into agreeing with a sales character of theirs, Bob Black, that they (Prosper)
Would work with me until I earned all my money back and yes, he didn’t mention the 3 day grace period. I did use the financial saving and pay-debts package with a good coach but even that isn’t worth $3, 000. Here’s the best part; when I had an internet business coach, he suggested I make up my own sales pitch for my web-site that my internet coach
worked with me through coaching sessions. I was charged 1 week’s coaching when they said I missed a session even though I did call ahead of time that I wasn’t available.
When I questioned about getting a refund, they said no. I went to the BBB, my state attorney general’s office which an agent contacted Prosper on my behalf and was unsuccessful, then I went to the U.S. Attorney General’s office in Philadelphia and they said for me to contact the Utah State Attorney general’s office but I got no where with anybody. Devon Willis threatened me with termination of all my benefits over the phone (THIS IS ALL TRUE) unless I drop the Better Business Bureau complaint. So I did drop it because I figured nobody listened to me and I might as well use their services at a later time as I was taking online Graphic Design courses back then (2006). Two years later (August, 2008) I contact Prosper to resume the internet coaching and again I was told to add blogs to my web site (which I paid separately out of my pocket an extra $150 for a service provider, gee, with the $9, 000 Prosper ripped me off, you’d think they would provide that free or pay for it with all the money they got from me.

I read this and other bloggers about this outfit about other people, maybe a large number being ripped off and financially messed up like I am having to pay $200 a month for 4 years to my credit card FOR NOTHING!!. My credit card company didn’t help me out as well so I’m screwed paying on this for nothing in return. Nothing for income, or a successful website with a warehouse of products provided or a free ISP, NOTHING but worthless coaching that isn’t worth 9 grand.

Something has to be done about this like a class action lawsuit before the U.S. Supreme court (Proper’s hiding within their sanctuary called the state of Utah). Contract or no contract, I was misled and really lied to about was I was getting and what I really got back in return for my money. This is a deceiving sales pitch practiced by this company.
I wasn’t informed straight up about what I was getting and I’m not positively sure that I got their email they sent me after the transaction was approved by me and my credit card.

I still want something done. I shouldn’t be paying $200 a month for 4 years for nothing when I could have bought a car, paid some other bill off or invested that money. Isn’t there a class action suit in the works? I’ll sign my name to it and through blogs like this, national newspaper ads and the mass media, pass the word on so the many others stung by these scammers can sign on. I bet the list would be a long one.

JC
 27th of Mar, 2009 by   Dan +1 Votes
Hi
I got scamed just like everyone else. This was back in 2006 like so many people I have read about. I maxed out $6000 on my credit cards and learned nothing in the process. I don't think there are any options for us but wanted to share my thoughts with you. There are so many of us out there and thought about a class action lawsuit or something along those lines. I dont know how many people contact you but would love to try and do something. I didnt realize this was a scam until my coaching was all done and left me with no knowledge or next steps to take. Any ideas?? I still cant believe people sign up for their courses with all the info on the internet. LISTEN TO US PEOPLE...STAY THE HELL AWAY FROM ANYTHING HAVEING TO DO WITH PROSPER. Its sounds too good to be true and is to good to be true. I wish I could get my credit back to where I was before I maxed out my credit cards for these bastards :(
 13th of May, 2009 by   Viname +1 Votes
I have had exect experiences as you all in 2007. I have posted my complain with many of others on the web site but soon Prosper Learning managed to wipe out the site.
Please contact me if you would like to have a law suit on this scam.
viname@yahoo.com
 9th of Jul, 2009 by   NewHorizon 0 Votes
Charles here. I signed up with Prosper learning a little over a year ago. I was contacted the first time by my "Coach". We set up our time for the live coaching for Thurs. Mornings. The first week that was to be live I get an e-mail stating that the "Coach" is going to be out of town, he has to go meet the Dean of a Law School he was accepted at.Asked to change time or just do it the next scheduled time.I said that our time next week would be fine.

The next week, get an e-mail stating the "Coach" would be out of town once again as his Grandfather was passing away.Suggested just to pick up the following week.I said ok.

The next week I am waiting for his call at our scheduled meeting time because I had not received a cancellation. He didn't call so after a while I had to go to my jobsite. Later that evening, I checked my e-mail and had received one from the "Coach" stating that he I was his first appointment after returning from out of town and when he arrived at the office that morning he found they had changed the locks on the offices and he could not get into the building.

That was about enough for me. I had paid for live "Coaching", "Mentoring", etc.

Have had correspondence with them by e-mail. To make a long story a little shorter, was basically told that they had coaching sessions on the web-site and they considered that to be fulfillment of their obligation.

I purchased this through Shawn Casey and his Mining For Gold company. I have re-sent both them e-mails this morning. Will see where I can get with this. I want all my money returned to me. BTW, this little episode cost me $6900.00. Anyone that would like to contact me regarding Prosper please feel free: alsconstr@yahoo.com
 4th of Aug, 2009 by   janetinmi 0 Votes
I strongly agree with what everyone has to say. I was coerced into joining Prosper Learning with a financed amount of $8000.00. I have done everything they said and more, but find that I cannot make the payments and have decided to not pay due the practicing procedures of this company.

If any of you have any advice on how to proceed, please contac me at jkschoenbine@tm.net
 11th of Aug, 2009 by   pczikjan 0 Votes
I have the exact same testimony. I agree about a class action lawsuit. I was scammed out of $9000 dollars. I am computer literate and I did this full time. They gave me wrong information on numerous occassion and I actually taught some of the reps things they had no knowledge of. I could go on and on but I am too disgusted. If someone wants to proceed with the lawsuit contact me at pczikjan@adelphia.net. I would be more than happy to share my story.
 27th of Sep, 2009 by   dupedbyprosper 0 Votes
How the scam works:

Prosper obtains contracts from various vendors (Real Estate Investing, E-Commerce, Stock Market Investing, Entrepreneurship & Personal Finance) for the right to sell their educational products. They also let the vendors know that they will be contacting buyers and present them with their own coaching program.

After you purchase the vendors information, Prosper contacts you, not as Prosper Learning, but as that vendor's success team. They then state that they are looking for a few select motivated individuals to obtain success stories. The wording is stated in such a way that it infers that the program will be free.

When you talk to them, they will constantly refer back to the vendor and implying that they will coach you on the methods you have just purchased.

If you are impressed with the vendors information, it is a simple matter of just continuing to let you know that they are an educational provider for that vendor. That infers that they will be teaching you that program.

At this point, your guard is down. The promises are made and the transaction takes place.

After agreeing to thousands of dollars and going through the so-called mentoring program, you find out that it did not even cover one-tenth of the information contained in the vendor's product that probably cost less than $100.

The coaches/mentors are merely trainers that stick to the pitiful training manual supplied to you and will not go off topic. They are only interested in how well you understood the basic information that comes from the training manual.
They will not give you any advice or review any of your work.

This type of sales tactic is fraudulent and is covered under Section 5 of the FTC Act – "Unfair or Deceptive Acts or Practices". The FTC's legal branch has the authority to rescind a contract.

We will all need to file a complaint for the FTC to take action. Please pass this information on to as many websites as possible.

https://www.ftccomplaintassistant.gov/
 30th of Sep, 2009 by   dogmomlam +1 Votes
I agree with all that is stated above. Stay away from any "internet" mentoring courses. You are promised all sorts of things (I kept very good notes during the sales call) and then NONE of it really comes true. Some of the courses are okay but the mentoring is pretty poor. I was not given a mentor for 3 months. Then I wrote a complaint letter to the company and I was given some wet behind the ears new high school grad that had NO internet experience. All she could do was advise me to do lessons 1, 2 and 3 and "everything would work out".

The webinars/seminars were so overblown that I got sucked into doing eBay - after all they talked about people who go to garage sales and make $2, 000-$4, 000 a month! Okay, so I'm a sucker, I admit it. However, at this time in my life I really want a non corporate way to make a living so I was grasping for anything and everything. After several months I realized the ebay information was really lacking and I read books from the library.

The good thing is the tax deduction for education - although $2, 000 was more than I should have paid. My original justification was based on the cost of a personal coach - they are very expensive. So I thought this would be like the WalMart version of coaching. Unfortunately it was more like "Salvation Army" mentoring.
Stay away from Prosper or any other internet coaching company. They are all scams.
 30th of Sep, 2009 by   dogmomlam 0 Votes
Wow! I feel fortunate to only be out about $2, 500 - where you all told there was a guarantee that you would make $3, 000 or...money back/more 1:1 mentoring?
I agree that the "mentors" are a complete joke - think about it - if you really DO have a money making internet business, what would you be doing being a mentor at Prosper? The reason I was given is that the mentors "want to give back" yeah, right! These are just employees trying to learn as they go. I knew more about some things than the "mentor" assigned to me (who stayed at the company only about 2 months).
I don't know how to do a class action lawsuit, but I have an attorney on retainer so may ask them about it.
my email is lizardaction@gmail.com if anyone wants to contact me.
 19th of Oct, 2009 by   L J D 0 Votes
PROSPER LEARNING SCAM

You are most likely reading this because you have:

1. Been approached by Prosper Learning
2. Ran across it searching the web
3. Just signed up and learned the name of Prosper Learning
4. You’ve been burned by Prosper Learning

It’s a real shame that Prosper Learning doesn’t read some of the educational material that they are selling. But I guess they’re too busy scamming people using a bait and switch approach to obtain your hard earned money and credit. They spend a majority of their efforts conning people into sign binding contracts and then work hard at not giving any money back. Successful and honest businesses don’t need to do this!!!

You are basically paying for someone to read a book to you and using a net meeting type of website to show you how to click through the websites contained in the book. If you already know or have experience in the subject matter, you won’t learn much and the coaching or mentoring is non-existent. If you are new to the subject, I won’t recommend it if it were free because you will be lead in the wrong direction and have the chance to lose more money.

By the way, their 100% satisfaction guarantee is to give you another coach to read the book to you again – don’t expect anything new.
=============================
**If you ran across this or were contacted by them, go elsewhere or you risk wasting a year or more of your life on a program that doesn’t deliver.

**If you just signed up cancel immediately and do some further research, you can always go back if you’re still interested.

E-Commerce:
The following website does an 8 week comparison of Prosper Learning and Wealthy Affiliates

http://proveyourbusiness.com/Reviews/WA%20vs.%20Prosper/Home.html

E-Bay:
E-bay already has an educational learning center

http://pages.ebay.com/education/index.html

Stock Market:
Not sure if this site is good or not, but they tell you what you get and you pay by month.

http://insideouttrading.com/pit/pit-join.html
Link to the PowerPoint Presentation (I could only get it to work with Safari)
http://insideouttrading.com/tayb/tayb.html
=============================

If you are unfortunate to have already signed up for this, you have the option of paying this off or trying to fight it. If you are signed up through HSBC, just be aware that they are probably the worst credit card company to deal with based on the internet complaints. I got more sympathy from the credit collections department than the customer service department, it’s almost as though they’re 2 different companies.

If you do decide to fight it, whether as a matter of principle or because of your economic situation (take notes on everything):

1. Save a copy of the original contact email

2. Contact the owner of the original purchase you made to see what relationship they have with Prosper Learning and if they authorized Prosper Learning to use their name in an effort to infer that they would coach based on the information from their ebook.

3. Dispute the credit card charges based on seller failed to deliver the goods as promised – Prosper Learning will probably contact you on the 1st dispute and maintain contact while they file the necessary paperwork with the Finance Company.

4. Prepare the paperwork and documentation to re-initiate the dispute – you will have about 30 days from the first dispute. Depending on what kind of proof that you obtain, you may want to request a chargeback for the amount you have already paid.

http://www.ftc.gov/os/caselist/0723138/090630mentoringofamericacmplt.pdf

5. Once the 1st dispute is removed, reinitiate the dispute again with all of the documentation.

http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre16.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre28.shtm
http://www.creditinfocenter.com/cards/crbillng.shtml

Date:
Purpose of Dispute:
I am requesting that all charges be reversed (chargeback) including all late fees and interest charges and that if my credit suffered due to any of this, that it be cleared up.
Nature of Dispute:
Quality of goods and services or Right to withhold payment
Other:
This was a service contract, therefore “a copy of the credit slip or a copy of the UPS tracking slip and/or tracking #, DHL, Airborne, FedEx, or a postal receipt” is not applicable

6. If you have HSBC you can fax the documentation to (302) 327-2963 Attention Dispute

7. During the 2nd dispute, HBC will probably turn this over to their collections department. If you get called while in the dispute process, make a note of it and let them know that it is in dispute – expect this call at least once a month.

8. Eventually you may end up in court with HSBC

http://www.creditinfocenter.com/legal/ive-been-sued.shtml

9. To keep up you’re your spirits and help you from getting overly depressed during this frustrating period:

http://thesecret.tv/secret-to-you/

Good Luck
 24th of Nov, 2009 by   James200 0 Votes
Hi there,
I too got scammed. The coach made me spend more money after i made the contract.
I still owe them 2000 dollars? Can I cancel my credit Card? Will they come after me? I am from Canada.

James
 25th of Nov, 2009 by   Kumar2009 +1 Votes
I also got coarsed into Prosper coaching by visit Stephen Pierce Website. Jerry Gard enrolled me by making me choose 6500 dollars package. Kirk Jensen was the coach. There are so many other cheaper courses and much better than Prosper coaching. These bastards twist the contract such a way that they give only 3 days in writing by POST! Not even fax or email. Sons of bitches. I felt like crying after i completed the 4 30 min sessions.
I wanted to go into affiliate marketing but the stupid Kirk Jensen made me work on dropshipping. He made me click here and there. He simply wanted to complete quickly and walk away.
DO NOT TRUST ANY OF THE PEOPLE WHO CALL AND SAY U HAVE TO INVEST $2000-$14000 for a website.
THEY DONT TEACH ANYTHING.
 1st of Dec, 2009 by   tkandmm 0 Votes
We were also scammed by Prosper. We currently owe $10, 000 and we got nothing in return. There needs to be a class action law suit against Prosper. We would be happy to share our story. Our email address is: tkandmm@juno.com
 4th of Jan, 2010 by   KLH1 0 Votes
I am part of this great scam as well. Prosper Learning was the straw that broke the camel's back of being on the edge of hanging in there from financial distress or go for bankruptcy.

Due to Proper Learning and the error's they made with my payments to get the money, the overcharged by credit card and put me past my limits. This cause a chain reaction of events and charges that put my past my limits of being able to pull out of the financial mess.

Now I still owe them money and am getting harrassed by Monterey Financial, the finance arm to Prosper Learning. WOW!!! Watch out for these guys...they are down right evil on harrassment. I am currently trying to get a lawsuit on Monterey Financial for harrassment. They have called and made some really NASTY threats to me if I didn't pay. Crazy what tactics they go to...bottom line CROOKS!!!

Don't pay them if you owe them money!! I am forced to claim bankruptcy due to them and they are going to be part of that...at least I only lost $3200 and not $6500.

please email me if any class action law suit arises, I am more than happy to contribute: ken@klh1.com
 1st of Feb, 2010 by   julsrod 0 Votes
Yes, we too have been scamed! How do we go about getting a class action law suit against Prosper? Sounds like we all need our money back as well as stopping anyone else from getting scamed! julsrod@wildblue.net
 25th of Feb, 2010 by   James O'toole +1 Votes
Jim From Smithfield RI
I also had the misfortune of signing with Prosper. I had excellent credit rating when I signed with them. Oh the promises.It's funny how the cource cost what your credit will support. It cost Me $10, 000 to learn what representative from ebay tought Me in a half hour. The coach was always out of town or called 30 minutes late. He was supose to teach for forty five minutes to an hour. They lasted 15 minutes tops. He couldn't wait to get Me off the phone. This company has distroyed Peoples credit, and hopes of owning their own company. I would love to have some recoarse.
 2nd of Mar, 2010 by   M.F.39 +2 Votes
M.F. from New Mexico
My husband and I signed up for Prosper Learning several months ago. We got the whole package, $13, 000 worth! I was so scared to go into that much debt when we were trying to find a way to get us OUT of debt in the first place! But we were so vulnerable and desperate to get out of our current financial situation, that we got sucked into Prosper Learning thinking they were going to help us not only get out of debt, but to make more money than we could possibly imagine! We started with the financial coaching sessions and had three of them before we realized that the coach wasn't teaching us anything we already didn't know. I was furious! We paid them all this money and they weren't teaching us anything new! We stopped the sessions and decided since they weren't living up to their end of the bargain of what they said they could do for us, we wanted to discontinue the program. After all, I thought, we hadn't even started the other two programs we signed up for so why couldn't they refund our money? I called them and they flat out refused to refund our money. They did give us a small credit but that was it. They said they would only refund our money if we were joining the military or dying of some disease. Seriously, that's what they told us! We were really mad at this point! To top things off, our coach told us that we should consider filing bankruptcy to get us out of our financial mess. So I'm paying you $13, 000 for you to tell us to file bankruptcy?! For the financial coaching, I think if you have no idea how to manage your finances, of how to track your expenses by making a spreadsheet of all your expenses and income, looking for ways to cut back, etc., then the financial program would be good for you, however, it isn't worth $4, 000 to learn those things. You can just search this stuff on the Internet for free! But for us, it was a complete waste of money. I would love to be part of a class action suit. I just don't know how you go about it. I will check into it though. We learned one thing, we will never do anything like this again!
 12th of Mar, 2010 by   J.E. Tonto 0 Votes
These snake oil salemen got to me in March of last year. Unimaginable wealth and a support system was the promise. Like other testimonies here, the things they were coaching me with were on the internet for free. I told them up front I had NO money they asked for a dream list and I complied thinking this could get me out of my poverty situation. These frauds sold me an HSBC credit card with a $500.00 limit I used it for about a month or two and paid it off because I could see this program was going nowhere. They tell me I owe them $9300.00. I am being harrassed by a collection agency. I told them I am on social security and I have 1994 suburban with 312, 000 miles on it. I asked them if they were going to take my house they didn't answer. I couldn't get a response to the recourse. If they think they are going ruin my credit good luck I don't have any thanks to them. Then I asked if they were going come with guns to get the money. I am on board for a class action suit. I don't need any money back I would just like to see these dirt bags put out of business or in orange jumpsuits. J.G. Keyser WV
 16th of Mar, 2010 by   burned in MO +1 Votes
I signed up with Prosper in 2/2009 using "other peoples money" which was my credit card. After going through the program and realizing that I fell for a scam we are now in a situation that we can't even file bankruptcy. Have been told that since I signed a contract that all they would do is continue the program for another year. If it didn't work then what makes them think it would work any better for another year. I went for the 10, 000 program so my advice would be run if they call. If someone starts a class action suit I want to sign up. The only education I got was don't sign up for anything again. But that isn't 10, 000 dollars worth of coaching.

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