Complaint Rating:

This company promises to work with you. You fax them all the information they ask for. In the end they do not work with you. They add hundreds of dollars to your payment when you get behind. I borrowed money from my 401k according to the paperwork they sent me. I then got a letter saying i was already behind 2500!! If they had sent me the correct paperwork then my 401k would have sent the correct amount. Since the check was already mailed I could not get the rest to catch up. They make it hard to catch up because they add hundreds of dollars. This coming is a nightmare and am sure there are many that have lost sleep over this. I use to think they want to work with you, I no longer do. I think they want to foreclose. They dont care about the people. They are not willing to work with the people to save their homes. I wish you all well and hope that you can find another way to get your life back, be sure it will not be with this company.