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1.2 138 Reviews

Pringles Complaints Summary

7 Resolved
131 Unresolved
Our verdict: If considering services from Pringles with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Pringles reviews & complaints 138

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Newest Pringles reviews & complaints

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9:41 am EST

Pringles pringles sour cream & onion

We purchased a 165 g of Pringle can from a reputed shop. The packing mentioned the expiry date as 24/04/17 which is more than 5 months down the line, however on opening the can and eating the first chips we realised that the chips were infected with some bacteria. They had a very foul and putrid taste to them. Usually I've always found the Pringles chips to be fresh and tasty but these were just horrible. I need you to please check the quality of such chips which are in the market and particularly inspect this packet with me.

Request you to please provide a solution and replacement if possible.

Regards,
Shrey
+91-[protected]
India

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4:05 pm EDT

Pringles sour cream and onion snack pack

My son was eating the Sour Cream & Onion snack pack from the 48 Variety Pack. I took a chip and noticed something black on the bottom side of the container. I poured everything out and took a photo and realized it was a bug and an exoskeleton (I'm guessing) of the bug, or another bug! I was very surprised and grossed out. My son is 3 years old, how disturbing to find bugs in a closed package snack.

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6:41 pm EDT

Pringles pringles

I went to my local shop to get some crisps and chocolate for my youngest brother so I got myself some Pringles they was in date but when I opened them they didn't smell like the usual bbq Pringles so I went a head and took a little bite out of the first one just to double check if they were ok but they didn't taste so good I would really appreciate if you could send me a voucher to get 2 new boxes of Pringles thanks

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4:22 am EDT

Pringles customer service

So i just received my "free" speaker today. It's been weeks(or maybe even a month or two) since I redeemed it and I just spent all this time thinking it was a scam. Customer service was not really forthcoming. I emailed them and all I received back is an automated reply. I never once been contacted by a real person which I found a disappointment.

Shipping took a very long time. If they had emailed me (not counting the auto reply), I would've been fine with that but they didnt. And add to the fact that I had to pay a custom fee on top of the shipping fee which was a surprise. I didn't really expect to have to pay for custom fees since I thought it'd be delivered locally. I redeemed it on the Pringles Philippines(my place of residence) website after all and I didn't see any disclosure about having to ship from overseas. This is where a human to human interaction would've cleared the confusion but as it were, there was only a bot available.

Long story short, customer service was highly disappointing and it has since caused mistrust, on my part, in the brand. Now I have great reluctance to buy Pringles (or even Kelloggs) products ever again.

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10:00 pm EDT
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Pringles redemption of speaker of pringles

good day i redemp. may speaker in pringles. I already answer all data required. I already pay 25. 00 via pay pal on april 16., 2016, but until now the speaker i redemed was not deliver. I dont know how can i get it and where i get it.? in what shipment company they ship? and it was deliver or not? how can i get it

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name: aiyan je n. nagamos
address: Pook Kalibo Aklan
cp # 09107103615 or 09297931688
redeemption number PRI-F48-DE66
emailadd. : yhadz_sayad25@yahoo. com

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1:17 am EST

Pringles tortillas truly original

The can of Pringles tortilla truly original flavour purchased by me last week from a highway rest resort near manesar (enroute between Jaipur and Delhi) and opened today has a very putrid and acidic smell emanating on opening the can sealed foil...it seems to be extremely stale and is spoilt...an unexpected incident which casts a little aspertion on quality control at Pringles...
It is requested that the compqny be directed to institute adequate precautions to prevent future incidents...
And a replacement can may be compensated to me.
Hoping for an early response.
Regards
Hemant

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Robert Latterman
, US
Apr 15, 2016 5:01 pm EDT

I bought these ONE time... they where terrible... I was at Frys Foods today in Sierra Vista and they had them marked way way down... just sayin'

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R
1:26 pm EST

Pringles brown/black dried liquid on it

My 6 year old daughter was eating is of the original Pringles when she found on in the tube that looked mouldy on the top and the bottom had brown/black dryed liquid on it. We didn't eat any more because we didn't know if they were safe. As you can see the tube is still 3/4 full . This is my address as would like to hear from you . Marie fenner 7 Springfield close Hemsby GT Yarmouth nr29 4lz thanks

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4:21 am EST

Pringles hair in my can

Last night (18/12/2015) I felt a craving for some pringles and so I bought 3 cans, 1 of which I ate last night, this morning I ate the 2nd one and moments before writing this complaint I opened the 3rd can where I found a black hair about 2 feet long in my can that was winded up between the chips, I find this utterly disgusting. I took some photos and I think I need to present this to the Health and Safety board to look into this, selling to millions and to this quality? What else can be found in the cans? I'm too afraid to ask. What if my family attracted a disease due to the fact of foreign objects found inside the cans? If possible, I need some legal advice on this matter.

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42 0
, US
Jan 27, 2021 10:03 am EST

I just found a 3 inch hair and half of it was white, the rest black. This is absolutely disgusting. Thank god I only ate one until realizing it

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Igorinter
, HR
Dec 23, 2016 4:37 pm EST
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Hello im from croatia, i just found hair in my can of pringles also... its really disgusting

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R
12:27 pm EST

Pringles pringles original flavour

I bought a tube of Pringles today (10/12/2015) and was very disappointed to find that the crisps themselves were wafer thin and it was like biting through air. This was all the more surprising because a tube I had bought earlier in the week had been fine. I have already noticed them getting smaller but to get thinner on top of this is getting ridiculous. I have enjoyed Pringles for many years, but may have to stop buying them if this sub-standard quality continues.

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Geoff Bartlett
, US
Dec 12, 2015 6:53 am EST

Completely agree. They just crumble in the hand and are no good for dipping anymore!

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R
7:21 am EDT

Pringles can was not full

Bought some pringles on my lunch break and to my dismay the can was not even full! Never had this problem before! Extremely disappointed! Won't be buying again unless something is done!

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4:45 pm EDT

Pringles spilt my 15 month old nose

My 15 month old baby boy was eating out of a Pringles can which were his favorite chips until he tripped, falling into a Pringles can standing straight up. Which cause the bridge between his nose holes to spilt open having it glued back together an has to see a plastic surgeon in the next two business days.

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Ryan Bellsham
, US
Oct 03, 2018 6:50 am EDT

Get REKT scrub. You a bad mum

TheldrakisCS
TheldrakisCS
, US
Jul 28, 2015 11:50 am EDT
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Issue is solved, you admitted he was not sitting down (and sounds like you were not urging him to sit down to eat them). This is pure child neglect. NEXT.

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4:44 pm EST
Resolved
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Pringles taste bitter and white stains

Pringles is my favorite potato chips, well it used to be... thats because its not the best potato chips anymore.
in the past couple of months, i have bought 6-7 Pringles cans (the original), from difference stores here in Jordan, the problem is that the potato chip's color isnt completely yellow (as it should be), it has white stains and it looks pale, a smell of oil (probably old oil), and it tastes bitter, after a couple of potato chips my mouth becomes oily and bitter, after the first Pringles can i bought another one from a different store, same problem, and then i bought another a while after from another store, same problem as well.

i dont know if i'm gonna buy Pringles again after this bad experience, you used to be the best potato chips company, but unfortunately not anymore,

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Bengan
, US
Dec 12, 2022 10:44 pm EST

Same issue here in the UAE. I believe they are fooling Arabs that's why. BTW pringles not made from potato

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12:58 am EST
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Pringles pringles having pungent and foul smell of oil and taste bitter

I recently purchased Pringles(the original) from a store in Mumbai. When I opened the sealed pack yesterday night and tasted the Pringles Potato Crips, to my utter shock, it had a very pungent and foul smell of oil. Moreover the wafer taste very bitter Also after having 2-3 wafer, my tongue became very sticky. But to my surprise the expiry date is 05/2014. I have had Pringles a lot in the past, but this last experience has been a very bitter one. Request you to please look into the matter urgently. I still have the entire pack with me for tasting.

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Straya
, US
May 02, 2023 7:37 pm EDT
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Just got a large can of pringles for my son, I ate one to test before giving them to him, glad I did as they taste fowl and smell even worse.. it's a sealed can with a best before date 2 months from now.. why are they like this? Won't be buying pringles again, very expensive for what they are and now they taste like this...

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hannah adamson
, NZ
Sep 19, 2014 11:56 pm EDT
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i just bought 3 tubes of salt and vingar pringles this morning and they had no flavor and were stale i am not very happy about this because i used the last of my money on it and i had to throw them out i don't think i will buy pringles again

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1:45 pm EDT
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Pringles only quarter filled tin

Bought thedse Pringles in Asda was really dissapointed as the tub was on;ly quarter full
it was a disgrace this happened teo weeks ago as well and as we are pensioners we ahve to watch every penny we spend canyou please look into this matter thank you

It was Asda in Lingingston west lothian that we bought this product

Mrs Jane Daly

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sickofmoaningcustomers
carlise, GB
Oct 28, 2011 8:24 pm EDT

For goodness sake, why moan on a public website? I doubt Asda have a backroom in each store where its employees sit filling up Pringle's tubes with crisps. The problem lies with the MAKERS of the Pringles most likely. You could have taken them back to the customer service desk at Asda and I am sure they would have given you a new tube.

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12:12 pm EST
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Pringles flavour reduced

What happen to Pringles in Malaysia? The flavors was so good few years back. But now I barely taste the flavor.
Especially the sour cream and onion flavor. They use to have the tiny green bits on it but not anymore for now!
Plus the extension of the can was a scam! The chips are not even near the cap. These are very bad! Im totally dissapointed as a loyal fans of pringles from last time.

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bsa11260402
, US
Mar 20, 2016 5:34 pm EDT

I have tried the new cheeseburger chip and after eating just 3 chips I ended up throwing them away real bad after taste. Also not a fan of the Memphis BBQ chip not pleasant taste. Not saying all is bad I did enjoy the French onion soup chip the Honey BBQ and as always sour cream and onion

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PhoebeG
London, GB
Oct 20, 2012 4:39 am EDT

I was extremely disappointed in paying £2.90 for a completely bland tube of apparently Salt and Vinegar Pringles. I was so astonished the strong flavour was no longer there, so now i refuse to buy Pringles. This may sound over exaggerated however it is the truth. I sincerely hope that Pringles step up their game.

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N_t_N
, MY
May 05, 2012 5:34 pm EDT
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eating the new 'wild spice' Pringles...all i can say is, i google for this complain ;)

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JonW
Foxboro, US
Jan 17, 2012 5:32 pm EST
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for every flavored chips " Pringles " puts out . they never have the favor to strong to tell what kind it is/ unless you read the container. and yet the flavor is never there.

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JonW
Foxboro, US
Jan 17, 2012 5:30 pm EST
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i buy pringles every once in awhile. and as the flavor they have on the chips never have it. it's like buy the natural chips with flavor . so whats the beef? are you making natural chips with false name? they packages must be stale everytime.

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Bugsy!!
moree, AU
Jan 31, 2011 3:48 am EST

OMG i just opened a tube of sour cream & onion pringles.. ate about half of them n then realised there was a few little bugs in it! What the hell? its not from where they were stored because i only just brought them!

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nivra
, PH
Dec 30, 2010 5:25 am EST

same in the philippines, but if you look closely at the label on the can it's actually the malaysian made pringles that tastes awful (it's what most stores here sell). the ones made in mexico (or spain) are still good. try to look for the ones with some spanish words written near the bottom. i'm not sure if it's a difference between ingredients or processing but if you find the words "FOR SALE IN ASIAN REGION ONLY" on the can, don't waste your money.

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5:37 am EDT
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Pringles overall quality

I have recently purchased a tube of Pringles from my local supermarket, which I haven't done in a while as the prices on Pringles have gone up rediculously. I opened the pack excitedly and was so disappointed in the quality of the contents. Firstly the chip is so paper thin it crumbles in the tin leaving you with more crumbs than full chips, secondly, the taste was like the chips had been fried in oil and had no flavour. I am very disappointed at this as the prices have gone up but the quality of the chip has gone down. I would rather spend my money buying 2 bags of Lays Chips before I lay my hands on a tube of Pringles again.

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kel_2k4
sunderland, GB
Jan 14, 2014 8:55 am EST

I recently purchased a big tub of sour cream pringles from my local shop and to my surprise they seriously lacked flavour and they were soft as if they were starting to go out of date I'm dissapointed with this as I really like pringles but won't be purchasing these again

Lady Pink
Lady Pink
Nursery Capital, US
May 13, 2010 9:30 pm EDT
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just curios, but how much are Pringles where your from? Their about $1.10 here.

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not impressed at all
, ZA
May 13, 2010 6:29 am EDT

i strongly agree with this complaint. The price of pringles has gone up very steap and the qaulity became very poor. I use to love pringles, especialy salt and vinigar and now that even taste just like plain salt. The taste is just not the same anymore and the chips are so thin, you have to handle it with extreme care, cause it will crumble in your hand.

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4:47 pm EST
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Pringles too thin

I would like to make a complaint about the crisps pringles because they have a advert saying that their is 90 pringles inside the tube. There maybe 90 pringles but i have discovered that they have made them alot thinner than they used to be. You can almost see through them.
I would like to thanks you for having the time to read this complaint.

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BadCompaniesStink
Alpharetta, US
Jun 27, 2014 2:14 pm EDT
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I purchased two containers of Pringles chips. The first one was Cheddar & Sour Cream. These containers advertise that you're getting 20% more in each can. That is the purpose for the longer containers, however, every time I purchase one, the chips are 2 1/2 to 3 inches below the full line or the brim of the container. It's a shear rip off from Pringles. The second container of Pringles I bought was the "new" 'Pringles Tortillas Nacho Cheese Flavor'. There were so many broken chips it was ridiculous. The chips from a flimsy bag of Lays Potato Chips would have held up better than this hard container of Pringles chips. There was little to no flavor from the chips as well. What Nacho Cheese flavor? Not from this container. Most of us know, that Pringles has gone down over the years. If they continue, they will probably go out of business or be bought out by another company. They are putting out a piss poor quality product right now. They can spend millions in advertising if they so desire. I'm not buying their lame ### products anymore. I'm done with Pringles potato chips. Hello Utz or Lays Potato chips!

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Agoodbuyer
, GB
Nov 21, 2016 4:01 am EST
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I agree.Bought some yesterday for the first time in ages and commented on how thin they were and couldn't use them with a dip.also no flavour whatsoever.Much cheaper and tastier to buy a multipack of PROPER crisps and use them with dips.i think aldi or lidl do a version of Pringles called stackers which taste like the originals bt obviously cheaper!might be worth trying these.will deffo NT be buying Pringles again.lots of sales lost especially over Xmas.

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BonesTW
, US
Sep 18, 2016 8:18 am EDT
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So disappointed. Always look forward to a cheeky tube of pringles. It says Pringles on the tube but they are nothing like the pringles I know. They are so thin and most of them are broken. No chance to dip them... How dare you call them pringles. Pringles you are trying to rip off your loyal consumers. Maybe I need look for an alternative brand from now on seeing as Pringles sees fit to cheat us of our favourite snack. So disappointed. Fix it now Pringles!

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courtney keyon
Glasgow, GB
Aug 10, 2016 3:12 am EDT

i purchased pringals 3 or 4 times in the last couple of weeks i was extremly dissapointed as the first tube had no flavour too it atall and was supposed to be salt and vinigar, i again purchased a tube of salt and vinigar tis was so over salted t hat me and a roup of 12 friends were unable to eat them there was no taste of anything other that salt, again the next time i asumed that it was an issue with that batch so attempted to purchase another tube however this one taseted very like there texas BBQ flavour which was a huge dissapointment. i would also like to add that the crisps are way too thin as most of them are broken by the time the consumer takes them home. they are really a let down as pringals were onc soo good bring back the old ones that is what i say !

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Kiri Shona Grey
, US
May 14, 2016 6:32 pm EDT

Bring back the old version of pringles please. This new version is the pits. If I wanted to buy a tube of chips (crisps) I'd buy a pkt of them. I used to buy them all the time now I don't buy them at all. No value for money and the taste is pretty sad when there is none. Who ever ruined the idea of changing pringles should be sacked.I'm sure you ppl have lost a lot of sales through this modern day Pringle. ...

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Robert Latterman
, US
Apr 15, 2016 5:04 pm EDT

As of late the BBQ coating is almost NOT exhistant anymore. They seem to have change their process (possible to save $$$ ?)

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Reidmail
, GB
Sep 26, 2015 11:58 am EDT

Tried my first pack in ages, I won't bother again. They are paper thin and don't taste the same.
Whoever is responsible for the marketing faux par needs their wages thinning out also.

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Amy power
, IE
Nov 14, 2014 1:51 pm EST

Got salt and vinegar flavor as present after an eye injury to cheer me up was very disappointed as half way done the box they lost all flavour

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OldPringlesFan
, US
Apr 23, 2015 4:38 pm EDT

Completely ruined the brand. So thin it's ridiculous. Agree with above, too thin to dip, break easily (even in your hand) and flavour changed for the worse.

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Di w
Warwick, GB
Apr 18, 2015 11:42 am EDT

I have just opened a can of Pringles, the first one I've bought for a while, was planning to eat them with my hummus dip but sadly that proved impossible as they instantly crumbled in the pot, . I thought that they were much thinner sand that the taste had changed. Thought I may be imagining it so did a Google search and came across this forum. I am a Marketing Manager and can't believe that the manufacturer has made such a faux pas with a successful product. What a faux pas

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10:20 am EDT
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Pringles bad service

OMG I can't believe it...I bought a can of Pringles Cheddar cheese chips and looked forward to munching my fav treat while watching a movie...imagine my surprise when I popped a chip into my mouth and it left me gagging for air..that chip was pure salt through and through..I spit out the offending chip then had my partner try a chip she gagged too and spit it onto a napkin..these can't be called potato chips more like salt chips..ugghhh I wont be buying anymore pringles!

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Qwerty10
HEREFORD, GB
Feb 12, 2024 11:55 pm EST

About half way into the tube the pringles started to taste awful. I don't have a word to describe the flavour. Like chemically

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Amna Khalid
, US
Jan 20, 2024 9:06 am EST
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A SERIOUS HEALTH HAZARD

On January 14th, 2024, I bought a small pringles can.

The pringles can was seeled and was not past expiry. It was bought from a general store.

The can had a WORM and worm skin in it. The worm was alive and feeding off of the chips. I did not realize this until I ate most of the chips. Now I may or may not get sick.

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Bianca Egbert
, US
Dec 16, 2023 9:57 pm EST
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I was very surprised that these have no BBQ flavor at all. There is also very little salt. They have a mild heat. They were flavorless. I wound up eating each one with one Pringles smokey bbq with sweet potato chip just to give them flavor.

Disappointed.

I bought these at Safeway in Laramie WY on Dec 7th, 2023

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Christophe Fahim
, US
Dec 10, 2023 12:07 am EST
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I bought pringles as usual December 1 and when i get home it tasted so bad, it tasted like burnt and oily, i don’t what’s wrong with it but I’m definitely not gonna buy any pringles products

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AuntCole2483420
Ponce de Leon, US
Sep 26, 2023 8:47 pm EDT
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I recently purchased a can of the Cheddar & Sour Cream Chips...Love these normally.

The can was half empty, stale, & all were broken..The Can looks fine..I did take 3 photos including 1 of the bar code...

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Dee Hadaway
, US
Sep 12, 2023 7:24 pm EDT
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Purchased a can on 9/5/2023 and they are plain pringles instead of cheddar and sourcream. No flavor barely even any salt. Supposed to be bursting with flavor, but there's no flavor. Also can was only half way full when the side if it says " Nothing half full about this can" # on bottom of can is 3206KT600529 and they don't expire until Oct 23 2024.

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India Sharp
, US
Aug 12, 2023 6:44 pm EDT
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I went to my local grocery store and purchased the 5.5 oz of Cheddar Cheese Pringles. Pringles are typically coated evenly throughout the tube but upon first opening of the tube, I saw no dusting of cheddar cheese flavor in sight. Highly disappointed and let down.

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Sonja Smart
, US
Aug 05, 2023 3:41 pm EDT
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Bought a can of pringles from Checkers branch. To say I am not impressed is putting it mildly. The whole can consisted of broken chips

photo attached there were 5 pringle chips that was not broken

Order Checkers Nelspruit Hyper Valey

Order number 89032194A

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Danielle1086
Poughkeepsie, US
Aug 03, 2023 5:05 am EDT

I bought a can of pringles at walgreens. The expiration date was 9/2024. Opened it up and they were stale

Email me at Danielleayala25@gmail.com

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Taslack
Glenford, US
Aug 03, 2023 7:24 am EDT

I buy these salt and vinegar pringles all the time and they are stale. I have never had bad chips till here lately and the date is still good September 28 2024

Pringles are the best and really want to keep buying them

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