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Prevention Magazine Complaints - Threatening letters of collection

Review all Prevention Magazine complaints

Prevention Magazine

Posted: 2008-02-21 by Debbie White [send email]
Threatening letters of collection
Complaint Rating:  100 % with 2 votes
Company information:
Prevention (Roedale Publishing)
5400 10th st n
Saint Petersburg, Florida
United States
Phone: 727-410-6711
www.prevention.com

I had a subscription to this magazine that expired last year. I have cancelled this subscription several times. I continue to get letters threatening "my good standing" with the publisher. I have been assured via email that my account is cancelled and I continue to get the harassing "IMMEDIATE PAYMENT REQUIRED" invoices. Every time I get one, I contact the company again only to be advised that my account has been cancelled and to "disregard any further invoices". It seems that they do not have any communications within their company because I have now received an "immediate payment required" invoice that threatens to turn me over to North Shore Collection Agency. How do I prevent this when no one communicates?
Comments United States Magazines & Newspapers
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Comments

242 days ago by Cyn [send email]
WTF is up with them?! Any other magazine I have ever subscribed to, if you don't renew your subscription, they just stop sending you the magazine. Not Rodale, though! The first time this happened I thought that maybe I had ordered another year and forgotten to pay for it, so I ended up buying another year of a magazine that I didn't want. This time around, I called the 800 number and cancelled. I also emailed the company expressing my dissatisfaction. I will NEVER subscribe or buy any Rodale products again.
I can't believe that this technique is even legal!
93 days ago by Nell [send email]
I subscribed to Prevention Magazine for a year. It was a decent publication, but I opted not to renew it. Months before the subscription was to expire I received numerous renewal notices, which I ignored (as I have with any other subscriptions which I have chosen not to renew). At the end of the year I stopped receiving further issues. Imagine my surprise to receive a threatening letter from a collection agency demanding payment for another year.

Yes, Prevention Magazine turned me over to a collection agency for non-payment for a second year's subscription! I called the magazine and was told that I had "agreed" to an automatic renewal when I subscribed to the magazine. I knowingly agreed to no such deal! As a practice, I always avoid buying anything or subscribing to any service which requires automatic renewals or automatic shipments. (I find it is always far more complicated and time consuming to terminate such services or products than signing up for them is. I do not want the hassle.) If I had known that I was obligated to pay for an eternally renewing subscription to Prevention Magazine, I would never have subscribed in the first place.

I pay my bills. I have never been turned over to a collection agency for anything. That is until now. I will never subscribe to Prevention Magazine or purchase anything from Rodale Publishers again!

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