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Nuvell Complaints - Poor service!

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Nuvell

Posted: 2007-09-26 by Jenn [send email]
Poor service!
Complaint Rating:  67 % with 3 votes
I have 2 car loans one from nuvell that i hate and 1 from st. Marrys bank that i love. My payment are due on the 22 and 24 so i can not always make them on time so nuvells is due on the 22 today is 26 4 days late 8 calls today from them. I finally got pissed and said i had a grace period they sad no. while the other person i talked to said yes last month. What they got people working there that don't know anything. St. Marrys as a grace period i have a perfect credit with them. All the other banks and credits and home loans has a grace period. I'm never never never going thr0w them again.
Comments United States Auto Insurance & Loan
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Comments

357 days ago by Abagail Cox [send email]
I think all of you are idiot's for not reading your contracts. Nuvell is a subprime lender and chances are you couldn't afford the vehicle before going to the dealership. If you sign a contract you have to stick with it until the loan is paid in full. You signed saying you'd pay on a certain date and if you couldn't DO NOT SIGN. We live in a society where no one wants to be responsible for anything. GROW UP!!! and if you can't afford the car give it back. Wait, let me guess you didn't read the part that explained the deficency balance. I guess thats Nuvell's fault too.
327 days ago by Corie Kennedy [send email]
well, lets see Jenn, usually (I have anyway) always been asked when I would prefer my payment to be due, If you didnt have that option, oh well, the next best thing is to MAKE YOUR PAYMENT AHEAD OF TIME WITH YOUR OTHER PAYCHECK. They dont have to be made on the due date, they CAN be made 1-2 weeks early if you choose. Much better than being late and going thru all that stress and hatefulness. I dont know how old you are, but I' m guessing 25-30, maybe younger. Think about it, if someone owed you some $$, you'd be calling them too, and probably more than once a day.Why does that age group think everyone needs to accept your excuses for not holding up your end of the deal? These companys dont owe you, YOU OWE them, so pay your debt a little early if need be, and quit whining.
288 days ago by T [send email]
There is no grace period with NUVELL never has been and NEVER will be. There is a window before a late fee is assessed. Read the back of your contract and know that if you are 1 day past due they can repossess, they don't because it doesn't make good business sense. I work for NUVELL, and if you can't pay don't sign. If you can't pay on a certain date, we do offer due date changes...did you ever ask for one? Your payment can be moved 15 days in advance, but you MUST BE CURRENT!
223 days ago by Mike [send email]
Hey T - you must be proud to work for Nuvell, that is if you are still working there. I've seen your non-disclosure policy and it appears you just violated it. Good luck finding work elsewhere in Memphis!!!

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