Complaint Rating:

Hello ~ To everyone who has had these issues with SST ~ Go to JP Morgan Chase website and click on the e-mail link to Investor Relations. State to them what happened to you and let them know that you are filing a complaint with the Office of the Comptroller of the Currency. Then, go to the OCC web site and download the Adobe Customer Complaint Form. Unfortunately, this has to be in writing but you can FAX it in so it's quick. Make sure you put that you contacted SST to no avail and let them know the details of your complaint. Then, go to www.senate.gov and find your state senator. E-mail them and let them know what is happening and encourage them to get on board with the Credit Trap legislation that senators from MASS, MI, and NY are putting together. United WE Stand!