Complaint Rating:

Company information:
Pogo.com
California
United States
www.pogo.com

Pogo.com is now permitting bullying in the chat rooms that leads to account suspension. Here is how it works - a group of members gang up and harass other members. They may harass the members that are winning games a lot because they play by the rules, but the bullies don't think members should use the rules to a winning advantage. They harass and harass, eventually getting one of two things to happen. Either the victim of the bullies leaves the room - never mind that they have paid to have access to all member-only rooms, or the victim says something in defense of himself/herself and then the bullies move in for the kill. The gang of bullies report the victim to Pogo.com abuse system at the same time. They know that by sending multiple reports all at one time they will get the victim kicked off Pogo. I've seen them say that very thing in a chat room, immediately prior to an attack.

Pogo permits this abuse to happen. It doesn't matter if the victim has been a good paying member for years, they get booted without any regard. It also doesn't matter that the victim repeatedly reported the bullies to Pogo's abuse system prior to the multiple attack. Once Pogo has the membership fees they really don't seem to care if members stay or not. This is a total scam to permit this kind of bullying within the chatrooms. Parents should especially be aware of this kind of activity because children could easily fall prey to this bullying and harassment. NOTHING is done in the chatrooms to prevent this, so don't think for a minute that children are safe there.

I am amazed that Pogo is still permitted to be in business, considering all the complaints about the fake jackpots and people that do win that have to fight to get their winnings. Perhaps multiple reports to the attorney general in the state in which they are incorporated - Electronic Arts, which I think is incorporated in California. Now that they have expanded to Great Britain this should be looked at via international laws as well.