Complaint Rating:

Pogo.com has a ridiculous cancellation policy. They made no effort to contact us by email (I haven’t been on the site in over 6 months) to notify us of an upcoming renewal. Then there renewal costs went up significantly. And the only options they offered to cancel and forfeit my remaining time (they just billed me 10/5) or cancel when the time I paid for was up.

I wanted to cancel my membership and get a refund. I have contact my credit card to dispute my charge.

What reputable company would not offer a refund on services not incurred.