The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (31 mins ago)
sms paid 4 QAR deduction
2. (31 mins ago)
Sixt Car Rental
Fraud & scam
3. (33 mins ago)
poor customer service
4. (38 mins ago)
WWICS – A Disgusting Experience
5. (48 mins ago)
Price Increase

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

PODS, Edison, New Jersey Complaints & Reviews - Unauthorized charges

PODS Contacts & Informations


Posted:    Disgruntled

Unauthorized charges

Complaint Rating:  100 % with 1 votes
Contact information:
Edison, New Jersey
United States
I ordered a POD for a 30 day period of time. I went on line about 1 week PRIOR to the 30 deadline to schedule a pick-up (billing is every 30 days of receivorship). POD'S computer site informed me that the next available pick-up date is 7 days AFTER the conclusion of the originally scheduled 30 day lease. After all was said and done I checked my credit card statement and noticed another 30 day POD rental charge along with an insurance type of charge. I spoke with Cleo at POD and received an attitude in a condensending tone of voice that continually quoted the contract. Sorry...but if I schedule a pick-up and YOU can't retrieve YOUR product within the specified time frame I will not pay any overcharges. Cleo relented with the overcharge rental but would not forgive the $10 insurance type of charge. Sorry Cleo, I'm not paying that either. As a matter of fact, I'm sending a letter to the Attorney General of NJ to report this behavior and hope that the AG opens an investigation into this fradulant behavior. I wonder how many people DON'T dispute their charges from POD.
Comments United States Unauthorized Charges
Share with others:  
Was the above complaint useful to you?    


Sort by: Date | Rating
 23rd of Oct, 2010 by   matrix0269 0 Votes
they ripped me off for a $47 insurance charge for returning my POD 8 hours into the 1st day of the 5 day grace period and after many calls they refused to refund that charge.
 10th of Feb, 2011 by   d0n 0 Votes
report pods to the BBB

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)


Wi-Fi Scam

RSS Feed
Login close

Forgot your password?