Complaint Rating:

Company information:
SST Card Services
Murrieta, California
United States

My husband's motorcycle loan is serviced by SST. They had two dates in their computer that the loan payment was due. One was the online automatic payment which was being taken out each month. The other one caused us to get a late payment notice every month even though the payment had already been received by them through automatic deduction from our bank account. It took us over a year, calling every month when a late payment notice came to finally get this cleared up. They were not able to get the second due date in their computer to either get deleted or match the automatic payment date. We talked to numerous employees who always said "this time" they would get it fixed. We've never dealt with a company as inept as this one.