Menu
CB Make-Up and Cosmetics OroGold Cosmetics 7700 West Arrowhead Towne Center, Glendale, AZ, 85308, US
OroGold Cosmetics company logo
OroGold Cosmetics
reviews & complaints
OroGold Cosmetics company logo

OroGold Cosmetics

7700 West Arrowhead Towne Center, Glendale, AZ, 85308, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
J
10:19 am EST

OroGold Cosmetics - unethical behavior

On Feb. 17th, I was shopping in Arrowhead Mall in Peoria, AZ, when I was approached by a man with a free cosmetic gift. He said he had a product that he wanted to try on my eye area to reduce the darkness. So began an hour long ordeal. He showed me the product, gave me the price ($400) and I said "no". Then he bettered the offer, by giving me more products, each time I tried to leave, he bettered the deal and said he was doing it just for me. He indicated that my skin needed this product and that I owed it to myself. I am in my 70's and most of the people in the store were senior woman. Finally, I agreed and purchased the product, thinking the ordeal was over. Then he told me I qualified for a free facial and whisked me to the back room. Another man gave me a facial, using their products, and another hard sale. The same tactics were used, when I said no. Eventually, I left the store with more product than I could use in the rest of my lifetime and a $2400 bill. The ordeal wasn't over yet, however, because after the sale and I signed the credit card receipt, I was given a paper that said I couldn't return the product, but only exchange it. He asked me to sign it and when I questioned it, he said it was only a technicality, and that if the product didn't work, he would take it back. When I tried later, of course, I found out that was a lie. Most of the entire presentation was a lie, I found later. The product can be bought online with a return guarantee. The product itself, was misrepresented and the men who sold it to me, said they owned the company. In researching the company, I found that this was very unlikely. I have been to timeshare presentations before and this was very much like one of them, but the governed by the 7 day rule.
I feel I was preyed on, pressured, misled and victimized by OroGold. They took advantage of a senior citizen, and in fact, target senior seniors.
I would like to return the unopened product for a refund and stop their predatory sales practices.

Read full review of OroGold Cosmetics and 1 comment
Hide full review
1 comment
Add a comment
D
D
dancing
, US
Dec 05, 2017 10:59 pm EST

i made same mistake, bought 2k, dont see the result yet, thank you for posting

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.