Complaint Rating:

Company information:
IC System
Minnesota
United States
www.icsystem.com

This company calls my cell phone several time a day. I currently work nights so i am asleep when they call. Today I answered one of their calls and they asked for someone by a different name. When I told the man I was not that person he began arguing with me. I asked several times if our call was being recorded and also to speak to a supervisor. He continued to talk over me and repeatedly ask for the person he was calling for. I kept telling him he had the wrong number and he told me I was lying.

I contacted the company via the main number on their website. I was given two managers names to speak with. When I called the correct department and asked to speak with Nate or Jason I was told I could not. The man who answered the phone (Jack) already knew about my previous conversation with Michael. He told me I should understand that people lie to them all the time and thats why he didn't believe me when I said that he had the wrong number.

I continued to ask to speak with one of the managers and was repeatedly to no. I called the main number back and was told by the woman that answered the phone that she would email them and someone would call me back.

I feel sorry for anyone who has to actually deal with this company.