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North American Bancard / Global Services Complaints - Year contract turns into three year when try to cancel

Review all North American Bancard / Global Services complaints

North American Bancard / Global Services

Posted: 2008-07-08 by Mad Consumer [send email]
Year contract turns into three year when try to cancel
Complaint Rating:  0 % with 0 votes
I was told that this was a year contract and that I could cancel after a year and that the credit card machine was mine. I have been with this company for 16 months and I just tried to call in to cancel my service with this company and I was told that I have another 20 months on the contract. If I cancelled now, I would have to $500.00 and send back the machine. ($25.00 a month X 20 months). I was told that I could pay $25.00 a month until the contract ends but that I could not accept any credit cards. The funny part is, is that I still have to return the credit card machine that was free. Why do companies think that they have to take advantage of the little person? I got the credit card machine to accept credit cards at the flea market, it didn't work out and know I can not cancel. Is this right? Should a company be that greedy, not to allow somebody to cancel a product or service for a reasonable fee?
Comments United States Business & Finances
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Comments

53 days ago by Kelly [send email]
Yes this company uses all of the unfair advantages to keep their customers, by not telling them their rights in the beginning. You can sign up with another company and use the new company's machine and just put the American BC one in the drawer as you pay them the $25 per month for the remainder of the contract, or you can pay the fee to reliease you from the contract, the early termination fee.
32 days ago by Gerardo Andrade [send email]
I'm sorry to hear your story, but let me tell you, when it comes to this company, you are not the only one being riped off, they are doing the same thing to me, is funny how they think one is stupid, they told me "yes Sr, you have the right to cancel, just pay the cancellation fee and you are done", but as you found out, the cancellation fee is the number of months remaining on a 36 month contract (that you did not know about) times the same monthly fee that you would pay if you did not cancel, so what they are telling you is: Ok you want out, sure, but first pay the same amount of money that you would pay if you keep the service, except, pay it all at once now!, and return the "free" equipment or else you'll pay (a lot) for it too.
I hope we can get together and start a law suit against this company, otherwise they will keep ripping off people.

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