Newsmax Media’s earns a 1.7-star rating from 18 reviews and 68 complaints, showing that the majority of readers are dissatisfied with content and service.
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Unauthorized automatic renewal
Newsmax magazine charged me under an automatic renewal in which I never authorized. I advised them via their website but never got an acknowledgement. A dispute also went to my credit card company, but newsmax claimed that they have no record of cancelling. So I put in another dispute to the credit card company. It still has not been resolved.
More people should file official complaints about Newsmax.com
I made the mistake of giving credit card information to read Meltdown on Mainstreet. There were some publications I could refuse within 90 days. I did refuse...to no avail. Repeated requests by phone and email have not resulted in me extricating myself from this company. I plan on turning in a grievance complaint through my state's Attorney General's Office. More people should file official complaints about Newsmax.com. They are fraudulent!
Hi, thank you, this is exactly my experience with Newsmax (except for that I did not try to call them since I am based in Europe). In mid-September 2011, I canceled my 3 month trial subscription to one of their newsletters at exactly 3 months using both their Contact form and the email they had indicated for "membership" issues. All my emails resulted in was an automated reply telling me that "if you are contacting us about a charge on your credit or debit card, please don't call your credit card company as we will resolve the issue with you as quickly as possible" and "a customer service representative will contact you shortly". About two weeks later, a letter arrived offering me to "extend your subscription now and receive a free book as a gift".
One day several weeks later, I found my credit card HAD been charged, and on top of it, not with the amount stated in case I DID decide to subscribe for a year after my 3 month trial period had ended (54 USD), but actually with 69 USD. I again contacted them and demanded immediate cancellation of this fraudulent charge since I had cancelled my trial subscription in perfect time. As before, the only response were automated replies promising I would hear from a customer service representative shortly and to not call my credit card company. I finally asked my bank to cancel the charge for me and issue a new credit card which they have done after allowing a period for Newsmax to comment (which also seems to have been ignored by Newsmax). This company acts fraudulently and I suppose they have gotten away with it so far because many people just get tired of spending time writing letters, telephoning etc. and eventually give up, accepting their newsletter subscriptions etc. instead.
As part of the Newsmax customer service team, I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call [protected] [Monday through Friday 9 am to 10 pm ET]. We would greatly appreciate the opportunity to resolve this issue to your satisfaction, and strongly encourage you to contact us at your earliest convenience so we may do so. Thank you.
Unauthorized Credit Card Charge
Unauthorized charge on Discover card, supposedly by my father via the Internet: 1. My father does not have a Discover card; although the account is in his name, my mother has sole possession of the card which she uses for very specific purchases. 2. My father does not know how to order over the Internet. 3. This upsets me the most: when I called, they readily agreed to refund the charges but asked that we please not notify the credit card company! I told them that I felt compelled to notify Discover and they warned that it would take longer to refund the charge and the card number might have to be changed. Whereas, they could just refund the charge and "put a freeze" on any further use of that credit card number. I'd like to know where/how they got the number to begin with! They can't answer that...
Unauthorized Subscription Charge
The below email to Newsmax outlines the issue, what I expect from them in to remedy the situation and the action I will take if they do not respond. Fortunately the State of Michigan has an Attorney General's office that takes an active interest in such complaints.
___________
On July 10, 2011 I accepted a trial offer (Order ID # ____; Customer ID #_____) that included the following:
-trail subscription to Newsmax
-trial 3-month subscription to The Dividend Machine
-trial 2-month subscription to Financial Intelligence Report
-copy of the book Money Mischief for $4.95
Sometime after I placed this order I received a mailing indicating that within 6 to 8 weeks of the order I would receive my first issue of the trial subscriptions.
I have yet to receive a trial copy of The Dividend Machine. I received, last week, a first copy of the Financial Intelligence Report. Much to my distress I also discovered I have been charged $99.00 for the Financial Intelligence Report. This is supposed to be a trial subscription yet my credit card account was charged the $99.00 nearly one week before I received the first copy of the supposed trial offer.
Documentation I received from Newsmax stated "A month before your trial subscription will expire we'll kindly send you a renewal notice making you aware that your subscription will renew automatically. Of course, if you decide you do not wish to continue your subscription, simply write "cancel" on the renewal notice and mail back."
No trial subscription has yet started (other than Newsmax magazine itself for which I have received two copies), I have received no such renewal notices that would offer me the opportunity to respond as you described in your mailings.
This leads me to believe that Newsmax's offer is nothing more than a fraudulent scam to induce individuals into subscriptions that they ultimately may not desire to maintain.
In order to remedy this belief I expect the following:
1. The $99.00 charge to my credit card is to be credited back. The trial subscription to both the Financial Intelligence Report
and the The Dividend Machine are to be cancelled and there are to be no further charges to my credit card for these publications.
2. I receive no further issues of Newsmax nor any further email notices. My credit card is not to be charged for any subscription amount.
3. I will return the copy of "Money Mischief, for which I paid $4.95. I should note that this book is available at Amazon for $7.98 and eBay for $11.00 and there is a free download also available on the internet. I will also return my two copies of Newsmax and the first copy of the Financial Intelligence Report that I received last week.
I am deeply disappointed and angered by such a scam offered by what is alleged to be a reliable and respected conservative news source.
Failure to accept this offer or respond, in any way to this email, will result in my turning this matter over to the Attorney General's office for the State of Michigan
Regretfully,
R, . Brown
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email pretending to be from an online news source that I use, but when I clicked the link I was subscribed to Newsmax. Now I've unsubscribed once a day for the past week, but the volume of spam has increased.
Hello, I posted on 12/21 concerning funds deducted from my account from Newsmax. I would like to report that Newsmax did refund my money as promised and within the three days. However, they sent a very confusing email; if you don't read the fine lines or maybe not accustomed to emails that could be fraudulent you may end up signing up for this product again.The email subject heading states: "CANCELLATION CONFIRMATION; PLEASE RESPOND". This is deceptive and gives the impression that you must "click" to confirm your cancellation. When you click, there is no "conformation" to click. The only thing you can do here is click to SUBSCRIBE or RE-SUBSCRIBE TO THIS SERVICE! I don't know if anyone else can confirm what I am saying, if so please help inform other readers. I would like to comment that I received professional service on the phone and Newsmax did not hesitate and did honor their word. Nevertheless, I am very disappointed that this company feels they have to use these types of methods to secure customers. I will hope that this will change in the near future. Lesson Taught: Buyer Beware!:)
on a sunday i need to relax i really dont like portfolio assosiates recovery calling my house everyday and asking me for money.please do your annoying business of caling somewere else.i feel really harrastment from your company, i really wanna call the police and really put a little presure on you.dont call my home on a sunday. thank you and good luck to your company p.s. get a real job.
As part of the Newsmax customer service team I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call [protected] [Monday through Friday 9 am to 5 pm ET] or email us at customerservice@newsmax.com. We would be happy to fix any problem you have and assist you in any way. Thank you.
I had canceled the thing, charged anyway
I had ordered a book. Then this charge showed up on my account. I had declined this service or whatever at the time.
As part of the Newsmax customer service team I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call [protected] [Monday through Friday 9 am to 5 pm ET] or email us at customerservice@newsmax.com. We would be happy to fix any problem you have and assist you in any way. Thank you.
They specialize in spam
They specialize in spam. If you subscribe, you will get several messages each day from them and other "partners" who would just love for you to subscribe to their service for a fee. Furthermore, any news they do send you is slanted towards the tea party and reads more like propaganda than news. If you tell them to stop spamming you, they ignore you and send you more. This company is associated with MoneyNews.com and AfterShock.
I just checked my main email. One I never use for spammy websites. And i have junk mail which takes me to a newsmax website to unsubscribe. How is it that i am unsubscribing 2-8 times a day from as many messages on one email and today I see spam from newsmax in another email? Coincidence? I think not.
Only had two spam messages from Newsmax today and those were early this morning 6-7 am. It's currently 3pm. This may actually work... i am going to start to unsubscribe in all my other emails and maybe start changing emails on websites to one or two emails. I have had well over 30 email accounts in the last 20 years between aol, gmail, yahoo, optimum (my isp). Would love to go back to 5 or less lol.
I am down to one email a day. And it's from Newsmax. Though it always Redirects to one of the unsubscribe websites.
I got one email at 7:30 PM tonight and when I click the unsubscribe link and all I got was an invalid request/blank page. Not even a 404 error. Not even a 404 error. I tried with my Wi-Fi off wondering if they blocked my IP address but I got the same result. This is the link to unsubscribe. Does anyone else get a blank page?
http://news.newsmax.com/?KKCRaThjmdX1SJESvFgEXY.-k3s6bLvBK&http://54FA4UJE007T1UA2T4UA7297F251JTS134XR2B8W3U3.%EF%BD%90%EF%BD%85%EF%BD%85%EF%BD%8B%EF%BD%99%EF%BD%86%EF%BD%8B%EF%BD%89%EF%BD%8E%EF%BD%87%EF%BD%82%EF%BD%8C%EF%BD%89%EF%BD%8E%EF%BD%84%EF%BD%85%EF%BD%92%EF%BD%93%EF%BC%8E%EF%BD%83%EF%BD%8F%EF%BC%8E%EF%BD%95%EF%BD%8B/YXBwL3JlZGlyZWN0aW9uL3dyYXAucGhwP3RyYWNrPUExWEMtMVhSMTdYTTM5OTNYUzM5OTJYVjBYTjE1WE80MzFYVzBYUDBYTDBYVTBYVDJY#50P0O67T2H6
I just unsubscribed from about 36 emails. It was only three weeks of email. This is what i've found:
-All emails came ONLY from newsmax or this strange domain: Ip-[protected].eu.
-these are the only two I cannot unsubscribe from.
-28 unsubscribe links went to newsmax then redirected to Five different domains. Most were getunlistnow.com and opt.listarmor.com.
8 went to the second one.
-the newsmax return emails were all gobbledy-[censored] hotmail email addresses. A few were 49 character domain names that consisted of letters, numbers and special characters.
-There were 14 different return emails for 11 days so i would say upwards of 50 emails for three weeks. (I didnt start keeping track until i was 1/4 way through.).
-this will make marking emails as spam impossible as every single spam email is from a different email address.
-for the ip-[protected].eu domain most emails came from parfois.news@parfois.com. I've been unsubscribing for months just like newsmax to no avail.
What can be done about this?
I have been unsubscribing to their emails for months. I get anywhere from 4 to 10 spam emails a day. Then I click the unsubscribe link on every single one and put my email address in to every single one. I must have unsubscribed over 100 times. And I still get the spam. I would love to be a part of a class action lawsuit.
There's another spammer that i cant stop either. They have a long anonymous domain with just letters and numbers. I will be reporting them both to their registrars.
I am in the process of creating a massive Class action lawsuit against newsmax. I also have a personal lawsuit for many millions against them. They will served soon. Anyone willing to join this lawsuit and has legitimate evididence of spamming, expecailly from google, please feel free to contact me. Thank you.
i keep unsubscribing from their right wing diatribe but still they keep coming. How may i report this abuse.
Spammers. I receive mail from them despite having never subscribed, and the "unsubscribe" and "privacy settings" links in these messages do not work: they are simply emails with no instructions as to what to say. As if saying anything would make spammers stop.
The newsmax site is a mess. They keep putting ads througout their articles, making it hard not to hit their link. Half the time one can't log in to the comments section. The system just goes into a revovlving sub routine. Also, the emails I get from all their sponsers is rediculous with 5-6 per day. The whole site is conflicting. I surmised that, that is their game. It is how they attract people to comment. Once there, you are hit with all these adds. Their IT is surely lacking in capacity, as it gets bogged down to the point of a denial of service attack. I will stay away from it from now on.
I have used their unsubscribe link on every email from them that I get, yet the spam volume has actually increased.
They have been ignoring my unsubscribe requests for over a week.
This company is evil! I have NO idea how I ended up on their email list, and have tried to unsubscribe repeatedly. No luck. Now I get several annoying, blatantly right wing emails (read: SPAM) per day and can't seem to make it stop! Horrible horrible practices and frankly, not at all surprising considering their political slant. I'll try calling them next.
Won't unsubscribe
I have been trying to stop Newsmax Health from invading my email daily for over a month now to no avail. Their unsubscribe all function is ignored and I have no way to contact them. I may have to change my email address. I find some of their info is good, but it is all connected to fraudulent products. I have hit the unssubscribe button multiple times and even tried to reply to the email with UNSUBSCRIBE in the subject box. Whenever I read one of their articles and try to leave the article a box opens to stop my departure.
I had the same thing happen to me. I called their customer service number and they were able to unsubscribe me within a matter of days. Try calling [protected]. I hope this helps!
Unauthorized subscription charge
I ordered a free book from Newsmax, the requirement being I pay the postage and they send me several financial news letters free for 30 days to 90 days. I had a choice of subscribing to one or all of the news letters, accepting one or all of them beyond the free time and then being charged for a subscription(s), OR canceling, on one or all by using the cancel option, ( Remove from email list ), that came with every email they sent me, of which there were many. I used the ' Remove from email ' option on every one of the emails they sent me, over and over again. Now I get a credit card bill for $ 49.00 for a subscription to one of them, Newsmax* Franklin Report. I did not order it. I do not want it. I want it cancelled and the $ 49.00 charge refunded. Please Advise. Thank You, George C. Rietzel.
I'm extremely happy with my NEWSMAX subscription. It's nice to have news I can count on instead of the twisted reporting from the mainstream media. I'm never going back to the mainstream garbage reporting.
Judge supports trials before deporting any illegal aliens! He should not be on Newsmax TV. He ruins your conservative brand!
Please stop this Spanish/Española from speaking on Wake Up America this morning 1/7/2025. I really expect better from such a large company,
Why is it in spanish rather than english. I set the app up for him to watch news not learn spanish. Your software is bugged
Ellis Henican on Sunday 22nd said we had a train wreck of a fiasco. And he stated numerous times time that sex offenders and no experience are moving in.
I will never watch another host that has him on a segment.
Today 10/28 at 7:15 PM. why am I getting salcedo instead of Schmitt? I do not understand why I am not getting the normal show.
You did have problems earlier, did that affect me this way? If not what happened?
A while back I subscribed to your magazine and a short time later received the free book that was part of the deal. I was also told that I would receive my magazine within a week. It has been many days beyond a week and I have not received it yet!
i just dont have any sound from ur channel
Please cancel all. Thanks!
I went toy home to watch Newsmax, to find out I no longer had Newsmax, and you now required a $4.99 a month subscription fee. After all the gains you mad on Fox(free), why would you cut off those of us who switched from Fox to NewsMax? lauracoleman2255@gmail.com is
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Newsmax is still continuing with this shady automatic renewal practice.
While I did a trial membership over three years ago, and canceled it. I noticed that I was renewed for another newsletter that I didn't order every year since then.
So, check your credit card statements closely if you do the same as I did..
That's why smart people use a gift card for free trial crap.
As part of the Newsmax customer service team, I am sorry to hear that you are having this issue. We take these types of situations seriously.
In addition to the disclosures made at the time of the offer, Newsmax Media makes additional disclosures:
1. With the delivery of the discounted product, we send a large written notice reminding purchasers they accepted the premium product with their agreement to allow for automatic check or credit deduction at the end of the subscription term if they did not cancel.
2. 45 days prior to the automatic deduction, Newsmax Media’s subscription Fulfillment Company, a nationally recognized firm, sends a notice by mail to all subscribers, reminding them their subscription is up for renewal. The customer has the option to cancel.
3. On the credit card statement used for the automatic deduction, the company includes an 800 number for consumers to call if they wish to dispute the deduction. The company policy is to give a full and prompt refund to customers who dispute the deduction.
In all cases, the company policy is that the customer can cancel at any time for a full refund. If you would, please call [protected] [Monday through Friday 9 am to 10 pm ET]. We would greatly appreciate the opportunity to resolve this issue to your satisfaction, and strongly encourage you to contact us at your earliest convenience so we may do so.
Additionally, the company conforms to all Federal Trade Commission rules, and does not disclose the financial data of its customers to any third party. We make it a priority to treat all customers fairly and in a timely manner. Thank You
think twice befored, doing a loan on the internet.
never dooo a loan on the internet.
Automatic renewal is a way to take your money without asking. I do not use people that do this because they often are not honest.
Don't you just love rich greedy Republicans. (Never mind the rich liberals parading in their fancy BMW with the most expensive Apple I phone and solar panels on their mansion so they don't have to worry about blackouts when they tear down our power plants)