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Net10 Complaints & Reviews - Phone reset

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Net10

Posted: 2013-07-25 by    lilmizangie21

Phone reset

Complaint Rating:  0 % with 0 votes
Contact information:
Net10
United States
I sent this message to the net 10 service people and was told that the issue would be resolved through PM. Haven't gotten a message yet...

I have been having trouble with my net10 phone for the last week. First it started out that I couldn't receive messages. Then when that was fixed all of a sudden I had to re-register my phone. Then just yesterday my phone came up with the message:process com.android.email has stopped unexpectedly with a box saying force close. When I tried restarting it, it would only show a green circle and nothing more. To stop that I had to take the battery out. When I called customer service I was told to reset my phone which made me lose all my data including my numbers, pictures, apps, etc. It worked just fine until I restarted my phone today. And the green circle reappeared! Again I reset my phone but this is starting to piss me off! I don't want to have to do this every time my phone restarts! This needs to get fixed soon or I am going to stop being a customer and recommend to friends and family to find a different service. My phone is only 2 and 1/2 months old, it should NOT be having these problems!!!
Comments United States Mobile/Cellular Service Providers
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 25th of Jul, 2013 by   Earlraph 0 Votes
Good day! Have you heard of their email support team? I had an issue with my phone before and they where able to provide me with the resolution that I needed. Try emailing them at NT.CorpResolutionTeam@net10.com and they will have this taken care of.

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