Complaint Rating:

Not only do I AGREE with the other complaints about poor service and problems understanding the customer service reps. In addition, I'd like to add that it took THREE separate attempts, TWO sim cards and almost TWO WEEKS to transfer my phone # to my Net 10 phone. Meanwhile, I was in danger of my old cell phone be deactivated making me even more concerned. I'm crossing my fingers that I don't need to call customer service any more!