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Nature Cleanse Complaints - Unauthorize credit card charges

Review all Nature Cleanse complaints

Nature Cleanse

Posted: 2009-06-08 by   Josephine G. Bansil
Unauthorize credit card charges
Complaint Rating:  100 % with 1 votes
Company information:
Pure Nutrients
3280 Suntree Blvd., Suite 101
Melbourne, Florida
United States
Phone: (866)779-7454

This company made an unauthorized charge on my credit card. When I called them, the representative told me that I needed to cancel within 14 days from the date of product order, if not, the $88.00 will be charged to the credit card.
This is a SCAM!!! It takes several days for the delivery of the product, and then another few days to try the product to see if it works or not. I wrote a letter and demanded a refund for the money that they charge my credit card. If they fail, the letter and a complaint will be forwarded to the Better Business Bureau and the Chamber of Commerce in Florida.
Their advertisement on e-mail blasts is for a 30 day trial bottle..


Comments United States Credit Cards
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 167 days ago by   TeryLyn 0 Votes
Same EXACT thing happened to me! 5.95 for a 30-day trial; then an 88.00 charge 13 days later from OVERSEAS. I call the 2 numbers on the credit card (866-984-6474 for the 5.95 charge in NY; and call 866-779-7454 for the OVERSEAS 88.00 charge) and guess what...I get the SAME EXACT voice answering machine, same message for hours of business! These are connected to each other and a RIP OFF SCAM!
 167 days ago by   some_guy_who_cleans_his_colon 0 Votes
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________

WHY THIS IS NOT A SCAM and WHY YOU SHOULD JUST READ the TERMS AND CONDITIONS:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


These terms are very clearly listed in a big grey box which is larger than the box you enter in your credit card info. I have included pictures to verify this. Unfortunatley most people do not read it, so here they are once again:

Natural Cleanse Terms and Conditions for Free Trial-----Read them and you will understand why this is not a scam

When you order the Free Trial of Natural Cleanse your credit card will be charged only $5.95 shipping and handling.
As part of the trial period, you will receive a one month supply of Natural Cleanse and you will have 14 days from your original purchase date to decide if Natural Cleanse is right for you. If you are enjoying Natural Cleanse, then do nothing and at the end of your 14 day trial period your credit card will be charged the full price of $88.00 for your first month's supply.
If you find Natural Cleanse is not right for you, simply contact our Customer Service Department to cancel your membership within 14 days of your original order date and you will not be charged any additional fees (you will have only been charged the $5.95 for shipping and handling).
Approximately 30 days from your original purchase date and every 30 days thereafter you will be sent another one month supply of Natural Cleanse and your credit card on file will be billed $88.00 plus $5.95 shipping and handling.
Limit one trial offer per household.
You may cancel your membership at any time by simply contacting customer service. Please remember, most customers see most noticeable results by using Natural Cleanse consistently for 3 months.

You may contact our customer service department via our toll free phone number1-866-779-7568 Customer Service representatives are available Monday – Friday 8am – 5pm EST.

Please note that no refunds are given on any products that have been already shipped.

PLEASE NOTE:

You must cancel membership auto ship orders prior to next shipment.
Packages marked "Return To Sender" will NOT be processed or refunded.


 166 days ago by   some_guy_who_cleans_his_colon 0 Votes
Apparently we need to educate people on the FTC, BBB, Credit card companies, and various attorney generals mentioned out there.

When you file a complaint or fraud charge, the company comes to us and asks us what we think about the complaint. At that time we send them your IP Adress signature showing the exact time, location, date, and site the order was placed through. We also include a copy of the terms and conditions that were agreed upon. I have dealt with this situation personally numerous times. I have been on a 3 way call with the bank or credit card company and the same thing happens everytime!!! "The Credit card Company or Bank SAYS " SORRY CLIENT, YOU AGREED TO THE TERMS AND CONDITIONS BY ORDERING THE TRIAL AND THERE IS NOTHING WE CAN DO" Fraud is an easy word to throw around, but proving it is another thing.


Have you taken your nature cleanse today?
 160 days ago by   cindy smith 0 Votes
This company is unbelievable!!! And some guy who cleans his colon...its no wonder you clean your colon you and your company are FULL OF S**T!!!
 135 days ago by   Jaunlnia 0 Votes
delivery only took 7 days for me-- not a scam

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