I did order Norton on my visa card but it want down load without trying to recharge me again. The charge has already gone thru my bank. Will you please tell me how to get this to download or credit my visa back again. Thank you Barbara Smith
I WOULD LIKE TO KNOW WHY MY SAMS CLUB DISCOVER CARD WAS CHARGED TWO TIMES IN THE AMOUNT OF 2201.96 ON 6/16/08 AND 67.84 ON 6/16/08. I DON'T KNOW WHAT 9IS GOIUNG ON BEFORE I PAY THIS, WHICH I DON'T REALLY NTHINK THAT I'M GOING TO DO.
I PLACE AN ORDER FOR THE NORTON ANTIVIRUS FOR $39.99 FOR 2008. ON MY CARD STATEMENT I HAVE BEEN CHARGED THAT AMOUNT TWICE. WHAT IS THE REASON FOR THAT CHARGE.
I WANT THAT TO BE CANCELLED AND A REFUND ISSUE TO MY CARD.
I JUST WANT ONE ORDER NOT TWO.
THANK YOU,
NICOLAS RIVERA
I renwed my norton antivirus and charged it on a visa for 39.99
got the bill & paid it.Now today got a bill from the visa card they have on my account and I am charged again for 39.99.I think Norton automatic renewed it again . They do have on it that I have 712 days left but I really just want it for a year. Can I get a credit to my credit card. Anna Lael
I paid for your service on5/29 on my Master Card. I still have not received new updates and am still being told that I have not paid. Please correct the problem.Thank You, Jim Staehler.
MY Norton Antivirus was charged on 6/13/08 for the amount of $69.98 AND i AM VERY DISPLEASED. I get more viruses than I ever did. This product have been very helpful for my computer. I thought I would atleast get a CD. Please refund my money. I have done business with your company before, but this time I am not satisfied. Velma Bennett
I paid for Norton antivirus, on 9/7/08 on my VISA card, but I still do not receive any protection. Could you please refund my VISA card for £52.98p please.
I am having problems on HSBC Credit Card, seems to be a number of Purchases I DID NOT Purchase. Amazing how I was called some days two and three times wanting me to buy Insurance on my Card, I ended-up telling them not to call me again, that's it. Well guess what up and Happened on my HSBC Credit Card, I up and received a number of Purchases on my Card I DID NOT MAKE.
Amazing how they found some on their own and dropped them, yet kept one from one of the same places and promised me they would drop it TWICE and yet haven't. They are still drawing Interrest on that amount. One of those items is easy for them to find out who is the problem, because they dropped one for $89.00 on their own paid to AUTOTRADER.COM which they told me was on my Card and they had taken it off because it was a NO NO. But yet one to AUTOTRADER.COM for $44.00 is still charged to my Card. Now this is simple, they just check the AD and get the Phone Number of that seller from his or her ad.
What is sad, there is a $5.00 to OBAMA ONLINE BACKUP IL. The problems being, I won't let that ---- Obama pet my Dog, so I sure didn't send him $5.00 on my HSBC Card on 7/9
I have Nortan and don't recall when I purchased it, but I have a $77.44 Charge on my HSBC Card dated 4/16 with DRI Symantec HP CPC @www.myord.com MNMN
And on my WaMu Card I have a $77.44 charge dated 5/20 through DRI SONIC SOLUTIONS Order Find.com MN
I just want to find out who it is and I'll handle the problem my self and the Law and Courts won't have to spend their time and Tax Payers money messing with whoever. I mean at my age, what do I have to lose, a few years, big deal.
I had to remove Norton Anti-Virus from my computer in order to install a new HP printer. I'm informed I can now re-install the anti-virus. How do I do that?
I have been charges twice for $53.24. I have Norton anti-Virus they charged me on my Dicover card for $53.24 and the same day Dri*Symantiec Charged my Visa card $53.24. I did not order that from them. Would you please give me a credit on my visa card or I will have to dispute this further
I have two charges to my mastercard, one on 9-25-2008 and one 9-30-2008. The first for 69.98 and the
second for 49.99. The second was applied in error and this charge will not be paid by mastercard as
I am canceling that amount from my payment.
When I applied on 9-25-2008 I did not get comfirmation so I assumed that it did not "work" so five
days later I applied again. This was for the same computer so the second is not needed.
i did not order anything from this place but my credit card was debited. i am going to start legal action towards this company. I dont even know what this is for???
This is my third attempt to have you correct the double charge of my MasterCard account in the amount of $69.98 x 2, on July 26th, 2008. I had wanted your service but not to be over charged. Since there doesn't seem to be a way to contact you by phone or mail, I am at a loss as to what I should do. Please contact me by e-mail and help me resolve this issue.
i purchased e-scan for windows 11/05/2008 but the software did not download on my computer so i return software on web site but i never received my money back to my visa card or account. I purchased another software called Deluxe Shield 2009 that downloaded to my computer, so please return my purchased money back to my visa card account. My phone number is 907-868-2810 my old number was 907-336-6301, i am in Anchorage, Alaska, e-mail is sonney1964@yahoo.com.
I believe I agreed to pay 39.99 for a years protection from Norton. I am more than willing to pay the amount agreed upon. I have no idea however why I was charged an additional 69.98. Until I am informed as to why I was charged this additonal amount I do not feel comfortable in paying it. Please contact me via E-mail and advise me of the situation as soon as possible.
I ordered renewal on 10/1/08 and my card was charged $69.99 and the next day my card was charged $64.19. I called Symantec the day after I received my statement and so far all I has received is the GREAT run around.