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Western Union Complaints - money transfer

Review all Western Union complaints

Western Union

Posted: 2008-04-23 by Joseph [send email]
money transfer
Complaint Rating:  0 % with 0 votes
I sent some money through my friend to madrid spain but unfortunately the receiver has left the company and gone to another country, my agent doesn't have any particulars of him, now western union is refushing to return the money. when we send money through western union we never check the receivers character so how can you blame the person who send the money.
So please we want the money back urgently.
Comments Spain Banks
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Comments

56 days ago by Mosimo [send email]
Hi there,
What is the purpose of money transfer thru Western Union? My brother sent me money from Germany thorugh Western Union and he address to my previous address in Florida since I have told to do so because I am new to New York and I don't have the ID here in new York yet, so that when I claim the money here in New York, I can show my driver's license and state ID from Florida.But it is just very crazy when I went to a Western Union agent here in New York and give my transaction number, they told me that it is out of the payout area. OMG. I was surprised why because I thought I can claim the money anywhere in the world through Western Union if I have the proper ID and all the transaction number and the senders name and the address and telephone number and answer of the question. But why YOU western Union company tell me that it is out of the payout area. For example you are stranded in New York and stay in a hotel and you run out of money and you ask your brother or sister to send you money. Would you tell your brother and sister to address the money transfer/ transaction to your hotel or to your address where you match your driver's license or state ID. Thats ridiculous service by the way.So I urged all of you not to transact to Western Union anymore.I call customer service they said that you can call the sender to change the address in New York.I tried that but he call the Western Union in Germany and said they can no longer change the address. What? It is crazy by the way.What security or privacy you all need.I was disatisfied by the way your service is serve to the people. And all you know this make sure that you call WU first before you send money to someone else. But now I don't recommend there service anymore.

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