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MindValley Complaints & Reviews - refund

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MindValley

Posted:    caroltsu

refund

Complaint Rating:  100 % with 24 votes
I purchased a product from MindValley.com. The product had a 365 day refund. The product was missrepresented so unsatisfactory to me. I applied for a refund withing the 1st week of purchasing it. I have Emailed, sent snail mail and left multiple voicemessages. No one will return a call or correspond with me, and, they had the nerve to fraudulently charge another $66 to my card this last month.
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 25th of Jan, 2010 by   sabsian5233 0 Votes
Hi Carol,

I am Sabri, the Chief Delighter for MindValley. I would like
to assist you in resolving your issues.

Regarding the $66 charge, I am sure it was for our $1 trial,
where you will be charged $1 initially and the balance ($66)
7 days later if you decided to keep it. We will not and was
never authorized to charge any card without the card owner's
consent.

If you can write to me at sabri@mindvalley.com, I will be happy
to personally give your issue my attention and send you back your
refund. Indeed your purchase was covered by the 365 days guarantee
and we always honor our guarantee.

I would also like to check with you the address and phone number
you use to contact us. Most probably that informations need to be updated.
I am sorry for all the inconvenience caused, I look forward in giving our
customer a more enjoyable life changing experience. :)

Feel free to contact me at sabri@mindvalley.com if you or anyone reading
this need any help. :)

Best Regards


Sabri
 12th of Aug, 2010 by   geoffreyf 0 Votes
Mindvalley is a spammer. I've submitted multiple of their spams to block lists. The spam they sent is to people with no prior contact with them and thus meets the legal definition of spam. I am not surprised that spammers are cheating people, it goes with the teritory.

"Chief Delighter", what a crock. You are delighting yourself, nobody else. If you want to be honest, DO NOT SEND PROMOTIONAL MAIL TO PEOPLE YOU NEVER HAVE DONE BUSINESS WITH BEFORE. That just screams spam.

Mindvalley is a known spammer. DO NOT DO BUSINESS WITH THEM.

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