Maxway Store Complaints - They need to get new employees or close the store down!

26 days ago by Nichaka Towns [send email]

My name is Nichaka Towns I visited one of your locations at 850 Oak St. Atlanta, GA 30310-1956 inside the West End Mall. I am a frequent shopper at this location each time I attend this store I have pick up hanger on the floor move boxes out of my way to look at an item. I do feel that there is a safety hazard in this store. I also have purchase some clothing from the kids clearance rack and the price tags on the clothes are wrong or they don’t have any price tags on them and once I got to the registrar the cashier had to call for a manager he came to the front of the store with a drinking straw in his mouth. Then he ask what’s the problem and I explain to him that the items I got from the clearance rack did not have prices on them and some of the items were ringing up with a price that was not correct. The kid’s jacket had a red clearance tag for $ 7.00 but when I got to the registrar it showed a price for $ 1.00. So the manager said that’s not the right price and he can not sell it for $1.00.so we argued about the price .The cashier and other employees that came to the front to do a price check agreed with me about honoring the price that it rung up for. I also ask him about some of the shirts that did not have any price tags on them and one of the employees gave me one price and he gave me another price with out looking up the item, so I felt like they were giving me numbers that were not correct. at this time he was so upset he grab the shirts and the jackets and took them and hung them upon the side of another registrar .So now I am upset because he did not ask me if I was going to purchase the items he just took them away, I ask him what was his name because I was going to call the cooperate office and he gave me the initial J.W and I said that’s not your name and I started asking the cashier then he said his name was Mr. watts and he walked off. I went back to get the items that he put back and ask the cashier could she ring the items up from similar clothing to the ones I had so she did that and she apologize about the problem. I went back to the store two weeks later and I had to encounter the same problem with Mr. Watts about the prices on the clearance rack so that let me know that he did nothing to correct that problem from that last time. I really would appreciate if this issues can be resolved as soon as possible .This guy should not be a manager with the attitude he have. If you have further questions about this issue please don’t hesitate to call me a 404-936-3191or my e-mail address in nichakahunt@yahoo.com.I do not know if this is the correct department for complaints, if not please direct this letter to the correct department. Thank you in advance for you cooperation.

Sincerely,
Nichaka Towns

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Maxway Store Complaints - They need to get new employees or close the store down!

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