logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Bell Mobility
FRAUD
2. (3 mins ago)
McDonalds
manager
3. (10 mins ago)
Usell.com
So far not so good
4. (13 mins ago)
M&I Bank
Terrible customer service
5. (17 mins ago)
Coca Cola Notification Winning Funds
Cheating

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Mason Shoes Complaints & Reviews - Paid for nothing!

Mason Shoes Contacts & Informations

Mason Shoes

Posted:    Brandi Robinson

Paid for nothing!

Complaint Rating:  100 % with 4 votes
I bought a pair of what the Mason magazine called navy slip on sandals. When I received the shoes they were a gray blue not navy.I paid for the shoes to be returned and then received a statement billing me for the freight that was originally charged when they sent the shoes. I sent the payment statement back asking them to credit my account, being that the shoe was mis-represented..one month later I get another bill for the $8.35 freight charge with a $10 late charge, I again sent the statement back demanding they credit my account... I just got another statement for the $8.35 shipping plus the $10 late charge and on this statement was another late charge... we are talking $28.35 they want from me for a pair of $49 shoes that were misrepresented by color in the catalog and a $2 finance charge. Now they want $31.35 from me for shoes I never even wore, returned to them and I paid the postage. I called customer service and spoke to a supervisor (Debbie) and they out right told me they are not crediting my account. I paid Mason Shoes $31.35 for nothing. I told them to never send me their catalog again and I would be contacting the better business bureau regarding their procedure of doing business.

Sincerely,
Brandi Robinson
Comments United States Clothing, Shoes & Acc
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Beware of Fake Websites and Phishing Scams

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?