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Marks & Spencer Online Complaints - Misleading information

Review all Marks & Spencer Online complaints

Marks & Spencer Online
Posted: 2007-12-17 by Susan [send email]
Misleading information
Complaint Rating: 100 % with 1 votes
Company information:
Marks & Spencer
United Kingdom
www.marksandspencer.com

M&S lists products as available for delivery when they are not... It is a totally misleading site which can waste hours. The stock availability is not updated frequently , even the staff in online services do not know. the syatem sometimes can take orders for items which are not, and never will be in stock. It is a shambles .
Comments United Kingdom E-Shopping
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Comments

348 days ago by Louis [send email]
They just told me my entire order is out of stock and will not arrive before Christmas. What a RUBBISH level of service from a hugely successful company.
110 days ago by L Cai [send email]
We booked the furniture back in March and have received nothing to date. All the Customer Services could do is apologising but no actions. Very disappointed.
81 days ago by A Armstrong [send email]
my wife has been trying to sort out a problem buying a tv thro marks and spencer internet shop and it is an absolute shambles.
they are an absolute disgrace in communication among there admin and customercare .NEVER AGAIN

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