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LD Performance Health-Acai Berry Pills Complaints - I was charged 79.76 for a bottle of pills I did not order.

Review all LD Performance Health-Acai Berry Pills complaints

LD Performance Health-Acai Berry Pills

Posted: 2008-09-27 by Carla McCaffery [send email]
I was charged 79.76 for a bottle of pills I did not order.
Complaint Rating:  100 % with 4 votes
Company information:
LD Perfromance Health
Unknown
Unknown, Nevada
United States
Phone: 1888-289-8740
gohelpnow.com

I ordered a sample bottle with 10 pills in for 4.87. It was charged to my Visa account. Then I receive another bottle in the mail that I did NOT request. I tried calling the company with no results. No one answers the phones. Then I tried the web site and once again... nothing there. They charged me another 79.76 that I did NOT approve for them to do. There was no address to return shipment of product I did not want. I want to get my money back and have no idea how to do so. I do not want them to be charging my account 80.00 every month for something I did not order. Please help.
Comments United States Scam & Fake Checks
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Comments

44 days ago by Angie B [send email]
CLOSE YOUR ACCOUNT SO THEY CAN'T BILL YOU ANYMORE.
35 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer Acai a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
32 days ago by Unsatified [send email]
They did the same thing to me I am in such financial difficulty right now it not even good i am about to be homeless and now i have to pay for something i didnt order or receive!@!!! So now what do i do so i feel what u r saying...
25 days ago by Geroge Rey [send email]
I should have read the terms and conditons.

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