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KTM Komuter Complaints - Awful service

Review all KTM Komuter complaints

KTM Komuter

Posted: 2008-08-12 by Thepublic

[send email]

Awful service

Complaint Rating:

Company information:
KTM Komuter
Malaysia
ktmb.com.my

It's all the bad remarks that you can give to an organization; no efficiency, no protocols, no professionalism and of course with an outstanding remark of an Awful Public Transportation service. At least 6 times a day, the train is late, at least 10 times a week you're stranded in the middle of your journey... it's always "we're sorry for the inconvenience" tone with KTMB. All their sorry's are being washed down the sewer. Something has to be done or it's going to cause KTMB great and it's a total humiliation to our tourism industry.

Wake up KTMB, wake UP!!!

Comments

Malaysia

Public Transportation & Taxi

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Comments

106 days ago by Hate Ktm [send email]
Malaysia KTM... always late...got one time i have wait for the train for one and the half hour.I still can remember because that day was my final exam and in the end. I late for the test, explain to the head program they din accept it, so what to do, have to retake the subject. And some more, Every time everyday, 4pm -7pm the KL sentra is the most many people in the station.. even the train reach the station the some of the people cant get out from the train, because of the people scare they cannot take this train and they don't wan to wait for the next train so they push push non-stop until their are in the train. In the train, a lot of people, the train don't have air-con. make people so hard to breath in the train.why cant the government spend some money to buy some new train. Please don't delay, no more technical problem...

80 days ago by Siti Sarah [send email]
What would you think!! If the capacity of the passenger become bigger, the schedule should be change from 15 minutes to 10 minutes.. not from 15 minutes to 20 minutes.. Could you imagine..if the train delay, we have to wait another 20 minutes (40 minutes just for waiting the train) and this is not guarantee that we can go into the train when it reach the station. No aircond.. sardin, fiting, pushing each other, headache, angry people.. complaining every day!!.. Cant KTMB think that this situation is dangerous to old, pregnant, baby etc.. KTMB.. Don’t just thinking, please settle it, do it, no more delay.. !! More passenger, more money, can buy some new train..

45 days ago by Fenna [send email]
we regret to have to complain about your KTM courier services. We call many time, your courier services to pickup our parcel. But your staff didin't record our booking for pickup. At the end your staff said didin't receive any call from us. Unfortunately, there have been similar delays on serveral previous occasions and their increasing frequency in recent months us to say that business between us cannot be continued in conditions such as these. We hope you will understand how we are placed and that from now on we can rely upon punctual completion of our orders.