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Kizoa.com

Posted:    

Stay away from these guys

Complaint Rating:  86 % with 14 votes
86% 14
4.3
Contact information:
Kizoa.com
United States
kizoa.com
When I made my slideshow (after purchasing the 2 year agreement) I wanted to add more than one song...I asked how to add it so it would start where I wanted in the slideshow- and when they e-mailed me back they said that I shouldn't be too particular and there isn't really a way to do it unless you listen to the slideshow from the beginning- and figure out where the second song started...not great customer service- when I burned it to DVD it skips and takes forever to load- I would love my money back!!!
Complaint comments Comments (15) Complaint country United States Complaint category Internet Services

Comments

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 8th of Mar, 2011 by    0 Votes
Hello, this is Kizoa Customer Services, could you please email your Kizoa login to contact@kizoa.com explaining briefly what you want to do and/or problems you are experiencing. Be assured we will do our utmost to make you satisfied.
Kizoa Team
 14th of Mar, 2011 by    0 Votes
A week passed and we still haven't heard from you. Can you please send an email to Customer Services, clearly identifying yourself as Barnicine so that we can at least issue a refund.
Kizoa Team
 27th of Mar, 2011 by    0 Votes
my saved slideshow just disappeared? What will i do to retrieve it. Im also having a hard time saving my slideshow.
 8th of Apr, 2011 by    0 Votes
I also found this program to be a huge waste of time.
Takes forever to load photos and then I could only
add a few at a time before the program would
time out! I want my time and money back!
 7th of Jul, 2011 by    0 Votes

Kizoa.com - Bad Product/Bad customer service
Kizoa.com
Georgia
United States
kizoa.com

I purchased this program to create a slide show for my fiancé as a Father’s day gift. Let me start out by saying due to the quality of this product, Fathers day was a bomb! I was unable to burn the slideshow to disk, I attempted several times. I sent my first complaint to Kioza on June 20th and the insisted that I jump through all kinds of hoops, (i.e trying a different brand of DVD, disabling my fire wall, reinstalling the program entirely) I did all these thing and 3 different computer, to no avail, I STILL couldn’t get it to burn. I have requested my money be credited back to my account. The last email that I got from them was over a week ago (because I prompted THEM) I think that’s just bad business. I plan on warning as many people as I can, on as many sites that this program is a waste of time and money, and the customer service is a joke!!
 10th of Nov, 2011 by    0 Votes
A huge waste of time and quite misleading. It is not free if you want to burn a copy and the program deletes the photos off of your computer!! Atrocious!
 23rd of Nov, 2011 by    0 Votes

Kizoa.com - I am trying to get the collage I created to download so I can print it... I can't
Kizoa.com
United States
kizoa.com

I am trying to get the collage I created to download so I can print it... I can't! Wish I had found this website before I paid my $$$.
 9th of Dec, 2011 by    0 Votes
J'AI AFFAIRE AVEC EUX MAIS JE NE TROVE PAS LEUR ADRESS NUL PART.
 15th of Jan, 2012 by    0 Votes
I had to "upgrade" to see if it had the features I wanted. I saw right away that it did not, so I asked for a refund just a few hours after buying it. I mean, BEFORE 24 hours had even passed. They gave me the "no refund" bs response, so I filed an immediate charge back through my credit card. What a total waste - SCAMMERS!!!
 19th of Mar, 2012 by    0 Votes

Kizoa.com - Horrible website and system
Kizoa.com
United States
kizoa.com

Horrible website and system.. Terrible customer service and not worth a dime to purchase the software. DONT WASTE YOUR TIME or MONEY!!! I have used many other FREE slideshow makers that have way more features/functions... BLAPPPPP!!!
 28th of Jun, 2012 by    0 Votes
I am having tons of trouble with my music skipping during my slideshow. It's a gift for someone and would be fantastic if the music worked. I am so disappointed as I spent hours adding effects, transitions, photos and such. I emailed them to ask for help and after a week there is no response. I sent several more emails and still nothing. I am very frustrated! I spent the $50 just for a slideshow of my own pics with my own music and it keeps malfunctioning!! I am NOT impressed!!! I would love to get my money back...especially since I am a stay at home Mom and money is tight.
 27th of Nov, 2013 by    0 Votes
I actually had a great experience a year ago after creating 4 different videos. All had 3 or more songs and about 3-4 min long, but i tried accessing my acct through my phone and now it just doesn't play or is supported on my Samsung. I tried watching them on my Mac and they kept skipping and not playing smoothly. I hope they take a look at the website and try and fix the problem or make it more compatible again.
Peggy
 17th of Mar, 2014 by    0 Votes
This site is c***. They took my money, then 2 days later the site no longer works for me. They cant fix it, and they wont refund my money. Then they had the gall to email me and tell me that they wanted me to change my reviews. LOL why would i tell people a site is good when it doesnt work, they wont refund my money, and they keep feeding me a line of c*** about how a paypal refund takes a week because they are in france. THERE ARE TONS OF OTHER SLIDESHOWS OUT THERE THAT WORK... DONT WASTE YOUR TIME WITH THESE LYING SCAMMERS!!!
 7th of Feb, 2016 by    0 Votes
The same things here. I spend hours and hours creating that f..ng video. Payed as they asked me on their web site. Then been told I will get a details on my email how can I download my video. But its two weeks gone, no money no video no respond, most of all. I can’t log in in my kezoa account; my registration email disappeared, so everything is just f..ng gone.
I’ve send them already two emails.NO RESPONDS. This week I’m planning to go to the police to fill the complaint. This is absolutely SCAM, be aware, stay away.
 2nd of Mar, 2016 by    0 Votes
The company is a SCAM. Once you sign up for a "Free membership" you soon learn (after putting hours of work into developing a slideshow) that the only way to download it is to sign up as a premium member-which is so supposed to give you a lifetime membership. But wait! When you think all is well, you'll encounter numerous problems and receive little support. If you are expecting to have your slideshow downloaded immediately after you have completed it, you better count on waiting several days -even weeks, thus missing the opportunity to use it for that "special" occasion. If you are lucky to receive your slideshow in time ( mine arrived the afternoon of my event), be prepared to find all is not as you planned. I had photos that appeared upside down in my slideshow that were not that way when I completed it. I recently went back to look at my video, only to find that it no longer exist. Six months have passed and I decided to try one more time and make a new video for an event that is several weeks away, but was unable to sign on. When I contacted the company to say that I had a lifetime membership and have not been able to access my file, no one responded. Once they have your money, your complaints are ignored. Save yourself time, frustration and money and DO NOT use this company. Stick to Microsoft.

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