Kizoa’s earns a 1.6-star rating from 1 reviews and 82 complaints, showing that the majority of users are dissatisfied with video editing and creation experience.
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they are deceptive in their charging for their membership
Buyer Beware, the company is operating out of a barn somewhere in France, laughing all the way to the bank. They are deceptive in their charging for their membership, not disclosing that they are a foreign company, and their pricing is in Euros. The fraud dept of my bank questioned the charge that was suppose to be 39.90 and ended up 57.20, the 39.90 was euros. They do not respond to their emails, never provided any receipt for their membership. I dont care where they are hiding I want my 57, .27 back, my bank slipped and paid the creeps. I am shocked at how much money this creeps are collecting! There options of a free slideshow is a lie, there is no choice than what they attempt to collect and it appears that it is different for every buyer. They have scammed the wrong blogger, I will not stop until I get my money back!
stay away from these guys
When I made my slideshow (after purchasing the 2 year agreement) I wanted to add more than one song...I asked how to add it so it would start where I wanted in the slideshow- and when they e-mailed me back they said that I shouldn't be too particular and there isn't really a way to do it unless you listen to the slideshow from the beginning- and figure out where the second song started...not great customer service- when I burned it to DVD it skips and takes forever to load- I would love my money back!
where is the room to download my pictures! When I went to save a project it told me it was loading, and it never worked. I need help and I need it fast; I am doing a large project a I need to get it done. This is the best slide show program. I have hundreds of photos to do before I die!
Thanks,
Diane
Since Kizoa was acquired by another company, I am unable to access my account or get to hundreds of family pictures I had stored on the site.
I make movies for years but the format has changed and i cant add photos from computer any more can you look into this
I been using my Kizoa account since 2016. I paid kizoa lifetime membership 37.49 USD on 02-02-2016 with the reference number 494223. Now I can't find all my pictures and videos, when I login it says I'm on free plan and kizoa wants me to pay again? Please show all my pictures and videos please...
After paying 30usd for this crap service, my videos cannot render and download to my "orders". This website should be shut down.
Customer service was however able to respond later today and attend to my problem. At least they are not fraudulent, and i will support their software development progress.
Your website has been unavailable for the past several days. What is happening?
I called Kizoa today to find out what is going on. There are down in the US but you can access the site by going to there Italy sight. www.kazoi.it and then change the language once in. I was able to get in but could not upload pictures to make another movie. I left a few messages but no response so far.
I have purchased your special for 20.99, kept telling me payment successful.
This morning I received a sms voice message from my bank stating payment went through. I used PayPal Mastercard service which then was attached to my Google pay
Please advise urgently.
Hi, I'm unable to login to my account; email is evangeloskleitos@gmail.com. Kept prompting that connection is not possible. I don't think that I've forgot my password but I tried resetting it. Did not even receive any password reset in my email. Please advise. Thank you!
Horrible website and system Terrible customer service and not worth a dime to purchase the software. DONT WASTE YOUR TIME or MONEY! I also found this program to be a huge waste of time.I also found this program to be a huge waste of time.Takes forever to load photos and then I could only add a few at a time before the program would
time out! I want my time and money back!i dont wana give them even one star.
Overview of Kizoa complaint handling
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Kizoa Contacts
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Kizoa phone numbers+33 174 875 483+33 174 875 483Click up if you have successfully reached Kizoa by calling +33 174 875 483 phone number 6 6 users reported that they have successfully reached Kizoa by calling +33 174 875 483 phone number Click down if you have unsuccessfully reached Kizoa by calling +33 174 875 483 phone number 4 4 users reported that they have UNsuccessfully reached Kizoa by calling +33 174 875 483 phone number20%Confidence scoreFrance+1 (844) 898-4403+1 (844) 898-4403Click up if you have successfully reached Kizoa by calling +1 (844) 898-4403 phone number 0 0 users reported that they have successfully reached Kizoa by calling +1 (844) 898-4403 phone number Click down if you have unsuccessfully reached Kizoa by calling +1 (844) 898-4403 phone number 0 0 users reported that they have UNsuccessfully reached Kizoa by calling +1 (844) 898-4403 phone numberUnited States+44 203 445 0544+44 203 445 0544Click up if you have successfully reached Kizoa by calling +44 203 445 0544 phone number 3 3 users reported that they have successfully reached Kizoa by calling +44 203 445 0544 phone number Click down if you have unsuccessfully reached Kizoa by calling +44 203 445 0544 phone number 2 2 users reported that they have UNsuccessfully reached Kizoa by calling +44 203 445 0544 phone number20%Confidence scoreUnited Kingdom+33 1 84 17 02 05+33 1 84 17 02 05Click up if you have successfully reached Kizoa by calling +33 1 84 17 02 05 phone number 0 0 users reported that they have successfully reached Kizoa by calling +33 1 84 17 02 05 phone number Click down if you have unsuccessfully reached Kizoa by calling +33 1 84 17 02 05 phone number 0 0 users reported that they have UNsuccessfully reached Kizoa by calling +33 1 84 17 02 05 phone number
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Kizoa emailssupport@kizoa.com100%Confidence score: 100%Support
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Kizoa address24 rue de l'Est, Paris, 75020, France
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Kizoa social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Kizoa contacts
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