Complaint Rating:

We bought an expensive black leather lounge a 2 seater and 3 seater from harvey norman cairns it was a janda lounge, after 3 years the leather cracked and the frame broke, they sent an inspector out that said the blame was 50 /50, we have cared for the lounge as recommended since purchase, they offered to repair it if we sent it back to brisbane 2000 klms away at our expense, they can go jump, never ever buy janda rubbish again, we should have bought a cheaper, it would have lasted better than janda! Janda is crap !