Complaint Rating:

Company information:
Jagex
United States
www.jagex.com

My son plays the game bought some items to assist with playing the game, oh the company changed hands and they will not supply us with the $80 of items he bought but gave a discount of 25% on other items ($65). he then bought more $65. Then on friday march 17th all the items he had bought were gone and they will not give a reason. They said someone must of got his password and took them. They could of been the ones that took it in 3 weeks he spend over $200 and it is all gone and they will not help. What a big ripoff, so beware.