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Infinity Incentive Group Complaints - 2 FREE airline tickets cost more than I would have to pay to fly across US

Review all Infinity Incentive Group complaints

Infinity Incentive Group

Posted: 2007-11-21 by Jane [send email]
2 FREE airline tickets cost more than I would have to pay to fly across US
Complaint Rating:  100 % with 13 votes
Company information:
Infinity Incentive Group
P.O. Box 3479
Lake Havasu City, Arizona
United States
www.infinityincentives.com

2 free airline tickets cost more than I would have to pay to fly across US if I shopped for my tickets!! Free costs hundreds of dollars in fees and taxes. Free to me means no cost!
Comments United States Travel & Vacations
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Comments

360 days ago by Julie Harris [send email]
This place has been a complete joke. They make you jump through unbelievable hoops. Any variance from what their "rules" are negate any vouchers. They want you to send them a copy of your social security card BEFORE you even accept the tickets or agree to their "taxes and fees". The reason, of course, is so they can send you a 1099. They are NOT getting that info from me. This place, as far as I'm concerned is nothing but a SCAM!
212 days ago by Ashok [send email]
I recieved a certificate for 2 free airline tickets. Now they are asking me to send $100 for the tickets for taxes etc.

I do not want to lose maoney just for FREE tickets. Can anybody advise and tell how much will it cost for two FREE tickets from IIG?
204 days ago by Robin Lusk [send email]
The "Free" tickets you are referring to are actually a Promotional Voucher that your Sponsor (Organization that you received it from) has given you as an incentive to view their presentation or allow them to spend your time considering a service or product.

These vouchers clearly state in the Terms and Conditions on the back that there are fees associated with your traveling on them. If you were told these are free that is very incorrect.

You should never accept any representation other than that that is printed on the contract/voucher. Infinity Incentive Group follows a strict protocol when receiving or refunding client money. The $100 you are referring to is a deposit that is held and applied towards those fees. If for some reason you do not travel you may request in writing a refund of your $100. Like any major organization, the refund is processed and mailed to you.

Should anyone have a question regarding our policy/procedure for traveling or refunding our clients, I would be happy to answer those questions directly.

Robin Lusk
Infinity Incentive Group
P.O. Box 3479
Lake HAvasu City, AZ 86405
866-510-1289
3 days ago by Marc D [send email]
This board is invaluable and as a last minute check(on google to find these comments) before I submitted my $100 for the travel voucher ('free' airfare for two) I am now ripping it up.
Obviously that is what they count on(I sat thru a travel presentation in Parsippany, NJ) and the offer for 'free airfare' is an unbelievable scam forcing you to jump through a ridiculous number of hoops and who knows if you would ever get the 'free' airfare (God knows the flight probably would leave 2 or 3AM!), I am still waiting for the 'Ritz Carlton' vouchers they claimed they 'ran out' of and would mail to me! (Ha!)

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