Complaint Rating:

Company information:
IGE.com
Hong Kong
www.ige.com

I purchased 'gil' the currency used in Final Fantasy XI, over a week ago which I have not received. I have sent them email after email that all I get is auto reply for. They guarantee to supply within 24 hours, their 'contact us 24/7' is a crock, the 1 email I did get was a 'please be patient, this has been escalated to the manager and your order will be filled ASAP when our suppliers provide the product' It is my opinion that they are selling online game currency that they don't have, which I would have thought is illegal. Paypal are not much better with we cannot guarantee your refund unless ige.com refunds us, which it appears so far they are unable to do. Go elsewhere to buy your online currency, this site in my opinion is fraudulent.