Complaint Rating:

Company information:
american laser center
Sugar Land, Texas
United States

this company is a scam!!! i was a former employee and this job required being able to lie to clients!! once then sell you the treatments they dont give a shit about you... the refund process is very easy and is up to the manager when she turns the files into corporate.

most of the times, they just put it on the side and lie to clients that its under process when its not. when selling treatments, they sell you at the price they think you will buy. if you wait till end of the month when they are desperate to hit their monthly goal they dont care what they sell and for how much, they just sell.

this company uses lasers that are not meant for hair removal but it had a little affect on the growth of hair for a while. so the lasers are not being used for the correct purpose!!! you damage your skin completly because you have to get treatments for over 3 years!!!

i cant say enough about how bad this company is...!!! specially the sugar land location. the manager, Veronica trevino is best friends with the regional manager, Angleica, and gets away with anything. she mis treats clients, rips them off, and never takes care of their issues!!!