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Global Vacation Network Complaints & Reviews - Scam and lies

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Global Vacation Network

Posted:    Lenny

Scam and lies

Complaint Rating:  92 % with 583 votes
Contact information:
Global Vacation Network
United States
globalvacationnetwork.com
We received an ad in the mail to go to their office for a seminar and receive a free vacation, and additional free airline tickets. I called the number on the ad and asked the person why they were doing this (I was not born yesterday), and I was told that this was to introduce my wife and I to their agency, and hopefully in the future we would book our travel with them. What we got turned out to be a time-share type sales pitch for "cheap" hotel/resort stays. When we asked to see their list of places where they had facilities we were told there were too many locations to tell us where they all were. When we finally said we were not interested in signing a contract with them (how can you sign a contract without knowing any of the "fine print" which they refused to reveal to us) the sales person got frustrated and called over his manager (the same person who gave the seminar). The manager got very angry and tried to coerce us into buying a "package" from him. Finally he gave up and gave us a "voucher" for our free trip. We sent this in and received two more vouchers. To make our "reservations" we were supposed to pay "refundable" deposits of $150, and all taxes and fees which we were never told about before we agreed to go to the seminar. At that point we cut our losses and stopped communication with them.
Comments United States Travel & Vacations
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 3rd of Sep, 2009 by   mandyb52222 0 Votes
we had the same expierience last night
We went to the seminar for 8pm did not get out until 11:30pm it started at 9900 for life package =+159 pe week fee then 359 per cruise per person
We told them we wanted to research prior to paying they got very fustrated and the lifetime member fee came down too 6000
However I then stated no matter what price you give me I am not going to slide my card aywhere untill I have done my research!
again very much fustration came over and told me that this sale would mean nothing to them as they deal with millions of dollars on a daily basis.
we said no then the rep said lets go out and have a ciggerette and talk about it.
we did so and agreed no went back upstairs to discover that the free dvd free 3000 walmart gift card and free vacation is nothing to do with them and as the secratary was giving us details on how to claim the gifts the manager came out and wrote a figure on the paper and said this is what we can do guess how much????
2669$$$$ hmmmmmmmmmmmm I guess our money meant something to them eh??????
Anyway my Husband fell right into it and started the contract however I was the reader as I was tryiong to read the sale rep was buzzing and would not shut up so I asked him to until I had finished reading he did for 3 secs and was rushing my husband here here pointing for him to sign I was getting annoyed as my husband was signing without reading it and as the rep was trying to file the papers in a folder prior to me looking I grabbed them quick and at the bottom in fine print THERE IT WAS THE GREAT SCAMMMMMMMMMMMMMMMMM after the 159 vacation fee or 349 cruise fee YOU ARE RESPONSIBLE FOR TAXES!!! now doesnt sound a big deal BUT believe me WE HAVE TRAVELED and WE know how expensive these taxes can be
we asked the rep about it oh no you dont pay that ok I said lets erase this from the contract he said oh go to the lady in the office she will do it when she finalises it all
so we did and when we asked her about it she didnt know then the manager came and said oh yes evrybody knows that!!!
I said well your sales rep says we did not pay that he then said you know what this is not right for you and tore one of the contracts up and i stated I guess no he expected me to walk out and I said no I would like all the file tearing up in front of me prior to my departure..WHAT SCAMMERSSSSSSSSSSSSS!!!
 9th of Oct, 2009 by   cyoung35 0 Votes
You didn't expect to pay taxes???? I've actually went to one several years ago and became a member of Global. I guess I have been fortunate because I've stayed at some really nice places and its as they said only $159. Yes, we had to pay for parking, incidentals at the resort and hotel taxes for the one time we stayed in a hotel but for the 4400 we payed, we're not complaining. We had one occasion in Cabo where the unit we were assigned was flooded by a tub that was left on upstairs and some of our things were damaged. The resort was nice enough to offer a voucher but after we returned from our trip, Global gave us a free week. I guess we've been very lucky but we're happy.
 17th of Jan, 2010 by   aschanne 0 Votes
I have had much success with Global Vacations as well! I've owned for 3 yrs and have 4 Star Credits a year. I only pay the 159 per week and it's always a nice condo. Had one bad condo and was refunded as well.

Go Global!
 21st of Jan, 2010 by   notagoof +1 Votes
Be very careful and read everything. The individuals saying positive things may just be employees you never know. The original post is exact same thing that happened to my wife and I. Anyone wishing to rush you through the process be cautious. if you get a postcard stating you have a package waiting don't bother calling the promises for travel and gift cards appear to be just as much of a scam. Why pay $50 or $150 to get your travel that does not even sound right. This exact thing happened to my wife and I.
 27th of Jan, 2010 by   lifeiswhatyoumakeit +1 Votes
I chuckle at people who believe everything they read on the web. Everyone will had good and bad experiences. People go out to eat and have bad food, but hat doesn't stop them from eating out. People stay at bad hotels, but that doesn't stop them from traveling. People think the good things that are written about a company are from the employees themselves, but they don't think that the bad things could come from its' competitors. It is crazy. I travel with Global and have had very good experiences. I find the people to be professional and courteous. I have also been on vacation and stood behind people as I wait to check in and they have been the rudest people I have ever seen. All I can say is stop using people to get ahead. Stop treating people on either side like crap. Those people who walk around like world owes them get what they get. I personally try to be fair and honest...it has gotten me a lot farther in life... As far as taxes...Uncle Sam gets his no matter how you travel...Have a nice day
 6th of Feb, 2010 by   commonsense1 +1 Votes
You know I'm the type of person that takes the good with the bad, really. But what I can't stand seeing is a great company like Global Vacation Network being slammed in this way. My husband and I have been members for years and we understand EXACTLY how this membership works. All of these people posting negative comments have no idea how it works and so because they don't understand it they think it's a scam. Paaaalease! Grow a brainstem!
There are no taxes what-so-ever when I vacation in their condos. I've never EVER had a problem getting where I requested to go. EVERYONE at their travel agency (which comes free when you join by the way) is friendly and helpful. Oh yeah, the free stuff. I got that too and yeah, there's a REFUNDABLE deposit which you get back right after you return. They told me at the store that it's a good faith deposit-just making sure I show up and get on the plane so they don't lose money. No big deal-I got it back right after I came back.
PLUS I've stayed at some of the nicest resorts I've ever seen. When we joined we were told the store had been there for a few years, so now, that would be about 5 years. HOW COULD A STORE BE THERE THAT LONG THAT WAS SCAMMING PEOPLE??? Don't you people think it would've been shut down by now? If you want something to complain about watch the news. I'll pass on that and keep vacationing with Global!:)
Common sense goes a long way...
 6th of Feb, 2010 by   KatieCabrera +1 Votes
My husband and I have been members of Global Vacation Network for almost 10 years. We have never had any problems with them. The condos we are put up in are very nice, some brand new. The one and only time we had a problem with a condo, we were given a gift certificate from GVN for a free one week stay anywhere they had condos. The condo we had a problem with was in Italy and not even owned by GVN. They had gone out of their way to find us a condo thru another agency. We were also put up in one in Ireland that was fantastic, right on a golf course. We have used GVN every single year since purchasing. You are right though, the initial purchase price does come down the more you say no. The nice thing about GVN is, if there happens to be a year that you do not plan on travelling, then you do not pay the yearly membership fee. It is only paid if you plan on using the two weeks. This has been a wonderful alternative to purchasing a time share. A friend has a time share and he has to pay $780 per year even if he does not use it. If he uses it any time other than the week he purchased, he has to pay to transfer fee. With GVN you can go anytime you want to go. It is one of the best purchases we have ever made. We are very happy with it.
 17th of Feb, 2010 by   Luvstovacation +2 Votes
I have been an owner with Global for almost 3 years now. I have made my reservations as I was told when I was at office and purchased my membership. I have vacationed in Hawaii, Las Vegas and Nuevo Vallarta. I have only been I these vacations because Global makes it very affordable for you. Condos were nice and people have been very helpful. This is a very simple membership to use. My family has benefited from the usage of my
membership and my children will have nice vacations because of my investement in Global, it didn't take me long to get my money back from just my first couple vacations.
People need to look at what you get out of this membership, week long condo stays for $159
I say it is well worth it! Please tell me where else you can get such a great deal, and the promise if is something is wrong, they will make it right and if they can't you get your week back.There are people out there that you can never make them happy, but I choose to appreciate what Global has done for me and my family. May many families join Global
and vacation like you never thought you could, trust me it will for you as it has for me!
 13th of Mar, 2010 by   MARIO DEE JAYE +1 Votes
I AM THINKING OF WORKING THERE.
THIS COMPANY SOUNDS WAY BETTER THAN SOME OF THE OTHER TRAVEL/VACATION CLUBS OR TIMESHARE SELLERS!!!
I WOULD BUY ONE TO GO TO VEGAS IF I HAD CHANCE.
 24th of Mar, 2010 by   dweedldedweedldum -1 Votes
If you have a conscience and you want to sleep at night I would definitely not work there. We went to the presentation and decided to sign up. When we got home and talked about it some more about if it would take care of our traveling needs. We decided it wouldn't and made the decision to cancel the contract. The next day (13 hours later) I called and said we wanted to cancel and she said to just fax the cancellation to them. She didn't have it in her system yet because she had not received the papers from the sales people yet and that she would call them to have the paper work faxed to her. She said it was not necessary to send anything by mail as it would be taken care of. BEWARE, BEWARE BEWARE...! Being the suspicious person I am and to be on the safe side I decided to send the cancellation by Certified Mail anyway .

Well low and behold guess who called four days later. You guessed it. Someone called to go over our membership information. She said that she did not have the information that it was canceled. (I really think that she did had that information and wanted to confirm if we had sent our cancellation by Certified Mail). I'm sure if we hadn't they would have preceded to tell me that they never received it and it was too late to do so now. You see her response when I told her was "Oh you sent it buy certified mail" When I asked her how she had it in her system when I had called and canceled before it got into their system she gave me another number to call. I called that number and talked to one of the people I had first talked to in the beginning of all this. He said it was being canceled and it would take 10-15 days. He never did answer my repeated question about how it got into their system in the first place

Trust me, if you want to cancel, do it ASAP before the three days are up and spend the five dollars and send your cancellation by Certified Mail. You will save thousands.
 28th of Mar, 2010 by   John27 0 Votes
I use to work there and eventually settled a lawsuit with them and i can tell being an
insider sales Rep we were trained in very unethical ways which i was uncomfotable with
and felt was illegal.
 28th of Mar, 2010 by   toe2toe -1 Votes
Lol, a disgruntled employee with a negative comment, now that's a credible source... thanks!
 16th of Apr, 2010 by   badger234 +1 Votes
My husband and I have been members of Global for seven years. We originally went to a sales presentation and decided to buy. I was really reluctant to buy, but my husband tends to be more of an impulse buyer, and so he talked me into it. Well, it turned out to be a great decision. We have upgraded our membership twice, and now have 6 stars. It was a sales presentation, but what timeshare presentation isn't? We have been to a couple other presentations over the years, and nothing even comes close to this one. We stay in Arizona every year over Christmas, plus we have been to Florida, New Jersey, and Wisconsin. We took my mom and dad, my sister and her family, and my brother and his family, and my Grandma all to Disney in Florida. And it only cost us $850.00. $850.00 for everything!! We had five condos for a week, plus the yearly fee. (It has gone up a bit since then, but still.) It was a memorable trip. We use all of our points every year, and the membership has payed for itself many times over. I am always baffled when I read all of the negative reviews, if you follow the program it is a great deal. Here is a picture of the resort we stayed at in Arizona last December, my kids loved the waterfall in the pool!
 18th of Apr, 2010 by   JamesInMichigan448 -1 Votes
They have a D+ Better Business Rating. Look it up for yourself on the BBB . org site and you can see this right now.
 19th of Apr, 2010 by   jemihami 0 Votes
Anybody supporting GVN is either an employee or is making stuff up. After paying $5460, in full, here is my most recent request for a vacation (Note the total of $6, 542.45!):

Dear Mr. Xxxxxxxx,

Thank you for your inquiry. Here is the pricing based on your dates of travel. Please let me know if I can book it for you. Thank you.

Flights - departing 29MAR10 and returning 02APR10
Depart Monday, March 29, 2010
07:05 AM Leaves Minneapolis (MSP)
Arrives in Los Cabos (SJD) Monday, March 29, 2010 02:10 PM American Airlines
#1001 / #865
1 Stop Connecting in Dallas/Fort Worth
Published Fare Coach S
Return Friday, April 02, 2010
06:35 AM Leaves Los Cabos (SJD)
Arrives in Minneapolis (MSP) Friday, April 02, 2010 05:45 PM American Airlines
#2578 / #1484
1 Stop Connecting in Dallas/Fort Worth
Published Fare Coach K
† indicates codeshare flight

Hotel - check in 29MAR10 and check out 02APR10
Barcelo Los Cabos Palace Deluxe-All Inclusive Plan
- Location: SJD - Beach
Room 1 - 2 Adults 3 Children
Room Type - Suite Deluxe 2 Rooms Hotel Rating 4.0

Includes Features:
Cabo Experience More Card March 29 (Included with hotel) Adults (2) Children (3)
Round-trip airport to hotel ZONE 1 transfer March 29 (Included with hotel) Adults (2) Children (3)

Add-ons - for 29MAR10 to 02APR10
Dream Vacation Care

Date - Monday, March 29, 2010
Price - 5 Adults $0.00 ea.

Summary

Flights & Hotel Package (includes certain taxes and services) $6, 542.45

Adult Base Price (2) $2, 712.80

Child/Junior Base Price (3) $372.28

Dream Vacation Care $ 0.00

Total Price $6, 542.45

Price per person $1, 308.49

Best Regards,

Bxxxxxx
Travel Agent
Global Connections Travel
5360 College Blvd.
Overland Park, KS 66211
1-800-285-6665 ext ####
 25th of May, 2010 by   toonfan62 0 Votes
If its not a scam why do they have to send unsolicited cards deliberately designed to look official?
Why do they claim to be "similar" to a travel agent?
Why do they have to get your butt on a seat to go with the hard sell?
Why do they invent competitions you've won?
And, finally, why do they get so defensive and abusive when asked the above questions plus why they have numerous rip off reports on line, and such an abysmal BBB rating?
 31st of May, 2010 by   llong +1 Votes
I had the same experience with global vacations network. The guy called us and told us that we had a free cruise waiting on us...all we had to do was go and sit for 90 minutes to hear about their travel agency. This is how they get their new business he said... My husband and I thought about it and decided what the heck we would go and see what it was all about. It did sound like a good opportunity at first, but like the other people are saying...too much RUSHING!! FIRST SIGN OF SOMEONE TRYING TO RIP YOU OFF!!! You shouldn't have to make a decision to spend thousands of dollars in 90 minutes. We asked if we could go home and think about it and they said if we did that we would have to pay 12, 000 instead of the discounted rate they were offering that night. yeah, yeah!! Anyways, didn't buy anything and received a piece of paper to fill out to supposedly get a free cruise. The cruise that was supposedly already booked with royal carribean and in my name??? That what was the guy told me on the phone that the cruise was already booked in my name. Well I did send the paper in and received it back in the mail. They are now trying to tell me that the paper I sent in is not Valid. This is the only paper I received from the salesman...he said just fill it out and send it in. What a waste of 90 minutes.
 20th of Jul, 2010 by   MiamiGoldenGirl 0 Votes
We went to a presentation of GVN and were given the same Schlammer but we did not take the bait. It was just all way too slick. On the way out, we had been chatting with the sales agent for them and she offered us a better deal on something else and said we were lucky we didn't fall for this line and the Lies that GVN had been telling everybody at this sales meeting.
OK, so we took our paper to get the gift for going to listen to the presentation, but we never could make it happen. The rules and regulations were so complicated and the cost, the fees, to get the 'free' gift were so high, that we weren't able to do that either. They did tell me that they would mail me the tickets, and etc but I never got anything at all. I tried to contact Global Vacations around the country at the various telephones but that was not successful either.
I feel that we deserve and have earned the gifts they promised us, and I plan to file a complaint with our state dept of Consumer Services office at our states' attorney's office. They have been very helpful in the past in other matters. It makes me so angry when any company tries to take people for Stupid Suckers and I feel this is the case with Global Travel Network and the ITC travel part of Milinemum Tvl at Port Orange that does the promotions for GTN, I found out.
 22nd of Jul, 2010 by   talula 0 Votes
For all those posting positive comments about Global and championing this company as though you worked there or something, all I can say is that I called the Illinois Consumer Fraud Hotline today and they told me they had already had several complaints about Global and had started a case on them. Since Global specifically said to me they were not a time share and that there was no money down to claim my vacation, it's interesting that all you champions of Global are basically providing me with even more evidence to see that Global utilizes dishonest practices to get potential customers in the door. I'm not really in the mood for bait and switch tactics and outright lies when I wasn't in the market for a "lifetime vacation plan" anyway. In this economy? They should really be ashamed.
 9th of Aug, 2010 by   dogboy1 0 Votes
Do not even bother attending the presentation in anticipation of getting the free premiums. The free trip is not really possible to get. After you pay a non-refundable deposit, the travel agent throws obstacle after obstacle in front of you, trying to trip you up by missing a short deadline, or not counting the right number of days between the requested dates. They missed our first two dates, and then finally sent us the details of our "free" trip...all in exchange for $394.03! I expected to have to airline and hotel taxes, but get a load of the other padding they put in this bill:
Courier Fee: $20.00 (Courier for what?)
Processing Fee: $60.00 (Who gets that?)
Surcharge: $100.00 (When I asked them who receives that, they responded "airlines and hotels." Yeah, sure.)
Fuel Surcharge-Air: $90 (This is not included in "airfare?")

The whole process is designed to wear you down until you just give up in frustration. I'm willing to bet that NO ONE has actually ever made it to the end of the process and taken one of these "free" trips. They're clearly committing consumer fraud, but no one is going to take them to court for a lousy $100 deposit. So they'll keeping duping customer after customer, and continue getting away with it.

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